Φόρουμ υποστήριξης - Firefox

bold textOriginal account setup email no longer exist can't get verifiction code to log in can't transfer any firefox info to new phone can't log in to change email

I'm unable to access a website on Firefox DDG but I can on Google. Somehow I got to a page somewhere that says "Element.releaseCapture() is deprecated. Use Element.releasePointerCapture() instead. For more help https://developer.mozilla.org/docs/Web/API/Element/releasePointerCapture menupopup.js:160:13". I'm guessing this is telling me the website address is incorrect. I don't know how to find a different "pointer" nor do I know how to enter the correct pointer into a phrase I can't find. Can someone please tell me what to do? Thanks.

Hello,

I'm running Firefox 113.0.1 on windows 11 22H2. Every time I want to stream HBOMAX or sometimes any other streaming service. I get a error. I'll attached a screenshot of the error code. Can you please help?

No matter where I try to go on the net, aside from the search engines, I get the same Secure Connection Failed error, and trying again does nothing. I've been using Edge, Chrome, and Brave to get to sites, and only come back occasionally to see if Firefox is working again. I even tried a fresh install, and reboot...still isn't working. My anti-virus is Vipre. I don't use any others. Why, after years of using Firefox, is it that suddenly it's useless?

Who wants to hunt down their cryptically named profile? Who knows where it is? Why put us through this? Do they enjoy aggravating their users or are they just mentally deranged? Why, why, why? Who else does this kind of idiotic behavior? I can't think of a single other program that would elect to erase all of the setup we've painstakingly done for nothing.

All I did was go to the original location to check something and clicked firefox.exe. Then Poof. Did they just do a major update recently? Like today? When it checks for updates it says its up to date but it said that a few days ago I think. Version 113.0.1. I can't even find the previous profile. I see only one file under Firefox\App\bin that says "sqlite3.exe" which I think is how they name themselves. A rational person would name it PROFILE of course. But we're in the realm of the insane.

I do see "profile" in Firefox\Data though but its filled with dozens of files. And there's no indication of any other profiles there. There are several extensions there and as mine were wiped out maybe this is the old profile?

A sensible mind would simply tell us when there's a major update and how to recover everything.

Firefox has automatically updated to version 113.0.1. When it opened my previous tabs had all been closed to I selected the restore previous browsing option. Tabs all loaded with no problem. however none of the tabs could access the internet. I've tried removing Firefox from my Bitdefender fire wall and then restarting Firefox. Bitdefender automatically adds Firefox to the allows list but still won't access the internet. I opened a new tab and typed "Google.com" and got the message "open network login page" telling me I need to login in to the network to access the intenet. My PC is connected via ethernet and I use Nordvpn. I have disabled both Bitdefender and Nordvpn but still cannot access the internet with Firefox but can do so using Brave. I have accessed the Setting in Firefox and changed the Network settings to no proxy. Can you help please?

Hello,

I am trying to understand if there is a way to customize the tab rearranging behaviour.

In particular, the thing I find very unpractical is that, after a tab is closed, the others do rearrange, but after the mouse goes out of the tab bar. This is particularly annoying when I have to close multiple tabs, since thanks to this behaviour, the tabs which I close after the first one are always the unintended ones.

The solution would be to let the tab rearrangement happen instantly after the closure of the tab. In my opinion even without animations, I do not really care about that.

If you have any suggestions let me know.

Thanks in advance!

When i start up Firefox, or go to a new website, i get a "Cannot Load Page" message for the first 1-3 attempts. It can take several minutes to access the internet every day. No other devices, or Thunderbird have any difficulties. I have the latest versions, completely removed my firewalls, installed a new Arris wi-fi system (my desktop is hard-wired,) and uninstalled my Norton - there has been no changes. Its getting very frustrating because i am dealing with new life issues, and trying to research documents is like pulling teeth. I need this fixed or i will need to try a new browser.

Hey,

swapped PC today, meaning full format and everything new, tried logging in to Firefox but I'd forgotten my password so I reset it, does that mean everything saved on my account got reset?

Could I somehow verify my identity as the same user and get everything I had going on my Firefox account on a different PC back?

Hi There. I'm running Firefox and Thunderbird. I have a gmail account in FF but as of this morning I was unable to send/receive messages (rejected by server). I deleted the mail account and tried to reinstall it within FF (smtp), but no go, I get a splash page from google asking to sign into google - that times out - although I was already signed into Google.

In my google settings I've cleared cache, history and enabled to accept all cookies. I am able to access my gmail account directly from gmail, but not through FF. I uninstalled/reinstalled FF. What am I missing?

Thanks.

My companies website is www.aoneengraving.com. You have been able to open it on Fire Fox for years. After Network Solutions , my provider reissued my SSL certificate you can not open it on Fire Fox. You can open it on any other browser. This is the message you get

Secure Connection Failed

An error occurred during a connection to www.aoneengraving.com. Peer’s Certificate has been revoked.

Error code: SEC_ERROR_REVOKED_CERTIFICATE

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Network Solutions has spent days trying to figure it out and they can not. They gave up and told me I should contact you.

This is costing me money every day it is down. I need to get it back up as quickly as possible. Can you help? Bob Monette

Hi there. I'm using Windows 10. Recently, I have noticed that pressing Ctrl+F4 doesn't close a Firefox tab for me anymore. Ctrl+W does close the current tab, but my muscle memory is for Ctrl+F4 and I'd like to figure out why it quit working.

Any clues for me? Thank you!

Firefox is my main browser. I use Network Solutions for web mail. I use their portal to view email, maintain my appointments in their calendar, maintain my contact list, etc. Recently, the calendar function has stopped showing my appointments. When I use MS Edge browser with the NS portal the appointments show up. When I open a private window in Firefox and go to my NS mail account the appointments show up in the calendar. Just not in a public (?) Firefox window. NS tech support sent me to Firefox to resolve this.  ???

The icons when I watch a video are huge and not in the actual video. It's mostly in YouTube but occasionally other websites will have giant weird icons. I have no idea why it's doing this. My Firefox is up to date, I've scanned for viruses or whatever, I've tried disabling add-ons, I've reset my laptop, and just about everything else. It's not zoomed in or anything. It's not the end of the world and I can deal with it but it's kinda pissing me off. Been going on for about a day now.

I'll link a screenshot.

LastPass logs out every time I close the FIrefox desktop browser. This started about a month ago after a Firefox update. This is a real pain, since I open and close my browser all day long. I have tried several suggestions on this forum and nothing has worked so far.