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AutoConfig Alert: Netscape.cfg/AutoConfig failed... Is there a fix for this on a Mac

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User is on a Macbook OS 10.7.5 using FireFox 10.0.1 and when launching she gets this error: AutoConfig Alert

Netscape.cfg/AutoConfig failed. Error: pref failed: [Exception... "Component returned

Any assistance would be helpfull. Cheers

User is on a Macbook OS 10.7.5 using FireFox 10.0.1 and when launching she gets this error: AutoConfig Alert Netscape.cfg/AutoConfig failed. Error: pref failed: [Exception... "Component returned Any assistance would be helpfull. Cheers

Επιλεγμένη λύση

Note that Firefox 10.0.1 is really old (there is a 10.0.2 release and a 10.0.12 ESR)

If she installed Firefox herself then check for the presence of a mozilla.cfg file (or netscape.cfg) in the Firefox installation folder. Otherwise you have to check this with the IT department or the people that provide support for this computer.

See also:

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  • Πλατφόρμα χρήστη: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_8_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/32.0.1700.102 Safari/537.36

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philipp
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was autoconfig set up on purpose / is this in a controlled enterprise environment?

was autoconfig set up on purpose / is this in a controlled enterprise environment?
cor-el
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Επιλεγμένη λύση

Note that Firefox 10.0.1 is really old (there is a 10.0.2 release and a 10.0.12 ESR)

If she installed Firefox herself then check for the presence of a mozilla.cfg file (or netscape.cfg) in the Firefox installation folder. Otherwise you have to check this with the IT department or the people that provide support for this computer.

See also:

Note that Firefox 10.0.1 is really old (there is a 10.0.2 release and a 10.0.12 ESR) If she installed Firefox herself then check for the presence of a mozilla.cfg file (or netscape.cfg) in the Firefox installation folder. Otherwise you have to check this with the IT department or the people that provide support for this computer. See also: *http://kb.mozillazine.org/Locking_preferences