Αναζήτηση στην υποστήριξη

Προσοχή στις απάτες! Δεν θα σας ζητήσουμε ποτέ να καλέσετε ή να στείλετε μήνυμα σε κάποιον αριθμό τηλεφώνου ή να μοιραστείτε προσωπικά δεδομένα. Αναφέρετε τυχόν ύποπτη δραστηριότητα μέσω της επιλογής «Αναφορά κατάχρησης».

Learn More

Αυτό το νήμα έκλεισε και αρχειοθετήθηκε. Παρακαλούμε κάντε νέα ερώτηση αν χρειάζεστε βοήθεια.

Copy/Paste not working in Firefox v23 & v24 without ZoneAlarm installed

  • 17 απαντήσεις
  • 4 έχουν αυτό το πρόβλημα
  • 15 προβολές
  • Τελευταία απάντηση από the-edmeister

more options

Recently I updated my Firefox from version 22 to 23 and I noticed copy and paste text from web pages in Firefox to other applications like notepad and even Firefox not working in my windows 8 x86. Copying text from other apps like notepad and pasting to Firefox works fine! I also updated it to beta v24 and same problem is still there. I don't have any issue with IE. BTW I don't have ZoneAlarm Installed.

Recently I updated my Firefox from version 22 to 23 and I noticed copy and paste text from web pages in Firefox to other applications like notepad and even Firefox not working in my windows 8 x86. Copying text from other apps like notepad and pasting to Firefox works fine! I also updated it to beta v24 and same problem is still there. I don't have any issue with IE. BTW I don't have ZoneAlarm Installed.

Τροποποιήθηκε στις από το χρήστη Ehsan

Επιλεγμένη λύση

I tried to disable startup programs one by one from task manager. I noticed a program named QTranslate which translates text from webpages to other languages causes my problem. After I upgraded QTranlate to final version, my problem was gone and Now, copy/paste functions works perfect as well as before! :)

I think new versions of Firefox (v23&24) is not adaptive with previous version of QTranslate. Therefore, after upgrading my Firefox from v22 to v23, my problem occurred and upgrading QTranslate fixed my problem!

Ανάγνωση απάντησης σε πλαίσιο 👍 1

Όλες οι απαντήσεις (17)

more options
more options

I've been having this problem since v22 and all I've so far seen are nonsense suggestions about a connection with Zonealarm. I use copy and paste so much that I'm forced to revert to v21 or use alternative browsers.

more options

Try to set the Boolean pref dom.event.clipboardevents.enabled to false on the about:config page.

more options

Dear @cor-el, I did this and the problem is still there.

Τροποποιήθηκε στις από το χρήστη Ehsan

more options

Aren't the keyboard shortcuts not working as well?

  • Copy: Ctrl+C or Ctrl+Insert (Mac: Command + C)
  • Paste: Ctrl+V or Shift+Insert (Mac: Command + V)
  • Cut: Ctrl+X or Shift+Delete (Mac: Command + X)
more options

Dear @cor-el, copy/paste functions works well for me in other apps except Firefox. I tried to boot in safe mode with networking as @Waka_Flocka_Flame told, and the problem is gone just in safe mode!

Τροποποιήθηκε στις από το χρήστη Ehsan

more options

I have same that , I did this and the problem is still there.Help me ! Thanks ! sua may tinh tai nha Sua may tinh tai nha

Τροποποιήθηκε στις από το χρήστη pctech799

more options

Hi ehsan453,

If it works when you boot Windows in Safe Mode then it is likely that your security software is causing this problem.

Other programs apart form ZoneAlarm can cause such issues as well.

Which security software (firewall, anti-virus) do you have?

more options

Dear @cor-el, I just have built-in Windows 8 security software (Windows Defender and Windows Firewall).

more options

You can use the MSConfig program or the Autoruns utility to see which software and services are getting started, but be careful with disabling services.


Do a malware check with some malware scanning programs on the Windows computer.
Please scan with all programs because each program detects different malware.

Make sure that you update each program to get the latest version of their databases before doing a scan.

You can also do a check for a rootkit infection with TDSSKiller.

See also:

more options

Dear cor-el,

Tnx for your reply. But how can i diagnose which software or services that are getting started, causes this problem?

more options

Επιλεγμένη λύση

I tried to disable startup programs one by one from task manager. I noticed a program named QTranslate which translates text from webpages to other languages causes my problem. After I upgraded QTranlate to final version, my problem was gone and Now, copy/paste functions works perfect as well as before! :)

I think new versions of Firefox (v23&24) is not adaptive with previous version of QTranslate. Therefore, after upgrading my Firefox from v22 to v23, my problem occurred and upgrading QTranslate fixed my problem!

Τροποποιήθηκε στις από το χρήστη Ehsan

more options

hmmm... Just updated to V23 and found - in the about:config - the value noscript.allowClipboard set to false. Toggled it to true and, as of right now, copy and paste seems to be working again...

more options

Dear HarryStottle,

There isn't any preference named "noscript.allowClipboard" in the about:config list!

Τροποποιήθηκε στις από το χρήστη Ehsan

more options

That is a pref that is added by the NoScript extension. So you won't have it when this extension isn't installed.

more options

cor-el's fix worked for me. I am running Firefox Beta 24.0.

"Set the Boolean pref (true/false) dom.event.clipboardevents.enabled to false on the about:config page."

I would just add these step-by-step instructions.

  1. Type about:config in the address bar and press enter. You'll see a long page of configuration settings come up.
  2. Search for the line that says dom.event.clipboardevents.enabled
  3. Right click on the line and click toggle from the menu to switch the selection from true to false.
  4. Close the window X

And you are done. You should now be able to copy and paste text once again. Thanks cor-el for helping me fix this problem. It was driving me crazy.

Τροποποιήθηκε στις από το χρήστη rvalens2

more options

The thread Owner's problem has been solved. Moderator is locking this thread - off-topic (Firefox Beta posting).