Excellent suggestion, my good man! I'll hop over to ZA's site as well and express concern.

If and when I make a downgrade (or upgrade) I'll update the thread with results. I've a few things going on coming up so time is thin!

Also, thank you for telling me about Aurora. Sounds like its kind of like a public alpha, for lack of any other explanation. Now I understand it's basically what's-to-come with Firefox 24! :D

I've downgraded back to 21.0. My copy and paste woes are resolved.

Hello,

I am also using the very popular Zonealarm firewall and I am extremely upset with this very annoying bug.

For the first time in many many years I'm considering uninstalling Firefox and use Google Chrome.

PLEASE FIX THIS ASAP

Thanks for looking at this issue.

Same problem as the ones above. I am running WinXP on a virtual machine. No antivirus. Been using FF on this machine for many years and letting it auto-update.

- No success with safe mode (disable add-ons) and reset firefox. - Copy to clipboard works fine after reinstalling v21.

• A "clean install" of FF v22 solved my issue.
• EDIT: but it solved my issue for only one day (next reboot). The problem has returned.

Actually I didn't follow the guidelines for "clean install" completely. I forgot to uninstall FF. I simply deleted the Mozilla Firefox folder and then did a install of FF v22. Anyway it works. Maybe it's the installer that fail to update all the files needed for CTRL+C to work ? I wish I had saved all the files before deleting them so I could compare them with the "clean install".

Really frustrating to update and then not be able to copy and paste websites. Will go back to Firefox version prior to 22.0.

Thanks for the suggestions!

This was the ticket after many unproductive attempts with other "solutions." Type "about:config" with no quote marks into the address bar in Firefox and hit enter; then type CLIPB into the search bar at the top of the page; then change line DOM.EVENT.CLIPBOARD EVENTS.ENABLED from *True* to *False* by double-clicking on the line. Worked like a charm for me and I now have Ctrl X,C,V back for remove/copy/paste functions. Be very careful not to change anything else when working in this area, as a bad move can "brick" Firefox.

As a security issue in Firefox, turning this function on or off should be made an easily accessible option for end users so one does not have to go into the configuration guts of the program to make this change.

UPDATE: This fix has stopped working for me; I'm back to square one. Sorry to say I may have to change over to Chrome as my main browser if this problem is not resolved in the next version. ZoneAlarm has no effect on the cut/copy/paste function in Chrome, so the problem still lies within Firefox. Mozilla needs to take responsibility for the introduction of this bug.

Same problem for me. Safe mode and upgrading to the beta didn't work, downgrading to 21 did.

I am not certain this issue is due to ZoneAlarm as some have commented above. It seems to be an issue with Firefox v 22.0 itself. Rolling back my Firefox to v 21.0 resolved the issue for me. I will hold off allowing Firefox to update until this issue with v 22.0 is resolved.

Here's the thing with bugs ...

Everything works GREAT until a new release, then there is an issue.

Firefox community points fingers at, let's say, ZoneAlarm and ZoneAlarm points back at Firefox. It's always somebody else's issue.

"I apologize you're having difficulties with our product since we've released a new version. Try contacting <somebody that isn't us> and see if they can help you fix it!"

This mentality is a plague among all communities and needs to STOP. Advising people to uninstall an application they've been loyal to for over a decade (as in my case) is ludicrous.

But but but ... it fixes the problem!

No, it doesn't fix the problem. Mozilla released a broken product.

It's not a bug, it's a feature!

• facepalm*

All-in-all, the issue didn't exist until 22.0's release and thus, is a Mozilla issue. Recommending a modification of any kind of a non-related software (despite how that 3rd party affects the 1st party's software) is not a fix -- permanent or temporary. It's irresponsible.

I wish, in a perfect world, that any community would have more of a mindset of -- You know, you're right. The product is broken since we released a new version and we will be researching a fix so we can release a HotFix ASAP.

We ALL have different schools of thought here and I've merely shared mine among 7 billion others on Earth ... however, I just feel mine is a little more responsible than uninstalling ZoneAlarm for a fix, downgrading, upgrading to beta or what ever the angle may be.

Sorry, I'll get off my soapbox. I just had to vent for a moment.

Hello gothiqvanity

you are correct in a lot of things

the issue didn't exist until 22.0's release and thus, is a Mozilla issue

correct

Recommending a modification of any kind of a non-related software (despite how that 3rd party affects the 1st party's software) is not a fix -- permanent or temporary.

it is temporary fix

I wish, in a perfect world, that any community would have more of a mindset of -- You know, you're right.

correct

we will be researching a fix so we can release a HotFix ASAP.

correct, we are trying : Bug 883554

Sorry, I'll get off my soapbox. I just had to vent for a moment.

you are doing the right thing

Firefox is a free software with all the pros and cons, and in the support forum, the supporting is basically from volunteers.

I'm a simple user like you, if we can help you with anything else, please tell us, really we try to do that.

thank you

Thought my computer was going nuts, and was doing an 'sfc /scannow' while looking around. Was shortly after upgrading Firefox to v22 is where copy & paste became rather miss more than hit.

Was trying to update a post in Facebook.

First version I had transposed two letters, intending calm but typed in clam. Missed a link, so copied that and tries pasting - many times. ctrl+C & V, even mouse copy & paste, eventually got it. Then noticed the typo.

Second version I had corrected the error, and went back to battling copy and paste because I missed the link again. Went I eventually got it, I had assumed it was the second version. - Wrong, was still the first copy & paste version.

Edit: Downgraded to v21 and the issue goes away.

Troubleshooting Text is too large to copy & paste.

AV+Firewall: ZoneAlarm Free Antivirus + Firewall version: 11.0.000.504 Vsmon version: 11.0.000.504 Driver version: 11.0.000.026 Antivirus engine version: 8.3.0.18 Antivirus signature DAT file version: 1122369856 Web Identity Protections version: 1.5.393.22

1 of 2

 Application Basics

       Name
       Firefox

       Version
       21.0

       User Agent
       Mozilla/5.0 (Windows NT 6.1; WOW64; rv:21.0) Gecko/20100101 Firefox/21.0

       Build Configuration

         about:buildconfig

 Extensions

       Name

       Version

       Enabled

       ID

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       true
       {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}

       Download Statusbar
       0.9.10
       true
       {D4DD63FA-01E4-46a7-B6B1-EDAB7D6AD389}

       Forecastfox
       2.2.2
       true
       {0538E3E3-7E9B-4d49-8831-A227C80A7AD3}

       LastPass
       2.0.20
       true
       support@lastpass.com

       NoScript
       2.6.6.7
       true
       {73a6fe31-595d-460b-a920-fcc0f8843232}

       Tab Mix Plus
       0.4.1.1pre.130625a
       true
       {dc572301-7619-498c-a57d-39143191b318}

       ZoneAlarm Security Engine
       1.5.393.22
       false
       {FFB96CC1-7EB3-449D-B827-DB661701C6BB}

 Important Modified Preferences

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     Value

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       browser.cache.disk.capacity
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       browser.cache.disk.smart_size.first_run
       false

       browser.cache.disk.smart_size_cached_value
       931840

       browser.cache.memory.capacity
       131072

       browser.display.use_document_fonts
       0

       browser.history_expire_days.mirror
       180

       browser.history_expire_days_min
       5

       browser.places.importBookmarksHTML
       false

       browser.places.smartBookmarksVersion
       4

       browser.search.openintab
       true

       browser.search.useDBForOrder
       true

       browser.sessionstore.resume_from_crash
       false

       browser.startup.homepage
       http://my.myway.com/

       browser.startup.homepage_override.buildID
       20130511120803

       browser.startup.homepage_override.mstone
       21.0

       browser.tabs.closeWindowWithLastTab
       false

       browser.tabs.loadInBackground
       false

       browser.tabs.onTop
       false

       browser.tabs.warnOnClose
       false

       dom.max_chrome_script_run_time
       40

       dom.max_script_run_time
       40

       dom.mozApps.used
       true

       dom.w3c_touch_events.expose
       false

       extensions.lastAppVersion
       21.0

       font.default.x-western
       sans-serif

       font.name.sans-serif.x-western
       Verdana

       font.name.serif.x-western
       Arial

       font.size.fixed.x-western
       12

       font.size.variable.x-western
       14

       gfx.direct3d.last_used_feature_level_idx
       0

       gfx.direct3d.prefer_10_1
       true

       network.cookie.prefsMigrated
       true

       network.http.max-persistent-connections-per-server
       4

       places.database.lastMaintenance
       1373088844

       places.history.expiration.transient_current_max_pages
       104858

       places.history.expiration.transient_optimal_database_size
       167772160

       places.last_vacuum
       1297019397

       plugin.disable_full_page_plugin_for_types

       plugin.importedState
       true

       plugin.state.java
       0

       plugin.state.np32dsw
       0

       plugin.state.npauthz
       0

       plugin.state.npdeployjava
       0

       plugin.state.npolw
       0

       plugin.state.nppicasa
       0

       plugin.state.npqtplugin
       0

       plugin.state.npsoe
       0

       plugin.state.npspwrap
       0

       plugin.state.npvlc
       0

       plugin.state.npwlpg
       0

2 of 2

       privacy.clearOnShutdown.cookies
       false

       privacy.cpd.cache
       false

       privacy.cpd.extensions-tabmix
       true

       privacy.donotfoolheader.enabled
       true

       privacy.donottrackheader.enabled
       true

       privacy.sanitize.migrateFx3Prefs
       true

       privacy.sanitize.sanitizeOnShutdown
       true

       privacy.sanitize.timeSpan
       0

       security.warn_viewing_mixed
       false

   user.js Preferences

   Your profile folder contains a

     user.js file, which includes preferences that were not created by Firefox.

 Graphics

       Adapter Description
       AMD Radeon HD 6700 Series

       Adapter Drivers
       aticfx64 aticfx64 aticfx64 aticfx32 aticfx32 aticfx32 atiumd64 atidxx64 atidxx64 atiumdag atidxx32 atidxx32 atiumdva atiumd6a atitmm64

       Adapter RAM
       1024

       ClearType Parameters
       Gamma: 2200 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 200

       Device ID
       0x68bf

       Direct2D Enabled
       true

       DirectWrite Enabled
       true (6.2.9200.16492)

       Driver Date
       3-28-2013

       Driver Version
       12.104.0.0

       GPU #2 Active
       false

       GPU Accelerated Windows
       1/1 Direct3D 10

       Vendor ID
       0x1002

       WebGL Renderer
       Google Inc. -- ANGLE (AMD Radeon HD 6700 Series)

       AzureCanvasBackend
       direct2d

       AzureContentBackend
       direct2d

       AzureFallbackCanvasBackend
       cairo

 JavaScript

       Incremental GC
       true

 Accessibility

       Activated
       false

       Prevent Accessibility
       0

 Library Versions

       Expected minimum version

       Version in use

       NSPR
       4.9.6
       4.9.6

       NSS
       3.14.3.0 Basic ECC
       3.14.3.0 Basic ECC

       NSSSMIME
       3.14.3.0 Basic ECC
       3.14.3.0 Basic ECC

       NSSSSL
       3.14.3.0 Basic ECC
       3.14.3.0 Basic ECC

       NSSUTIL
       3.14.3.0
       3.14.3.0

Sorry, I started a post myself then found this one.

Now since maybe version 21 if I am in/on a web page and press the RMB, anything in the clipboard is pasted.

Kinda makes it difficult to use the spelling checker.

I'm at a loss to what is going on.

I have the same problem - ZoneAlarm is blocking copy / paste function in FF 22 (in FF 23 beta too) . When I completely disable ZoneAlarm, copy / paste function is working again.

In Firefox version 21 & prior no problem copy & pasting. v22 there was a serious issue never seen prior. Upgraded to beta to get past the annoying upgrade messages when running v21, and no problem there either. Only experienced in Firefox, Opera v12.16 does not have the issue.

However Firefox lately wants to use 400 to 600MB to run with minimal add-ons + Firefox Synchronization enabled. Luckily I also use CacheMan 7 to recover RAM. This is more annoying with playing online games as run the browser in 2 or 3 tabs for social networking & game related data.

Can set a maximum memory to use, and once reaching the set threshold the RAM made available for Forefox gets reset. 500MB+ for a browser? Why??

Try downloading this version of ZA:

ZoneAlarm® Free Firewall version 11.0.768.000

This was just released in June 2013!

http://sc1.checkpoint.com/sc1/za/release-history/zafree.html#11.0.768.000

Folks, good news/bad news.

For me: Good. Alas other asking and research revealed that an addon had a setting set - which I didn't set - to make RMB = paste.

While typing this reply, I can - with the mouse - highlight some text, RMB, COPY, then move to another part of the reply box and RMB, PASTE and it works.

So, sorry, but my problem has been resolved.

I can RMB copy/paste and/or ^c ^V copy/paste.

@robpoh: With the newest ZA version the issue still remains.

I could solve it as follows:

under "about:config" (enter in theadress-line from the browser instead the url)

search for:

dom.event.clipboardevents.enabled - set them from true > false clipboard.autocopy - set them to false > true

now it wok in my case.