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cannot log in Firefox v. 12, but with v. 11 can log in

Posted

I recently updated to Firefox v. 12, and I can no longer log in to our website. I have gone through all the steps in https://support.mozilla.org/en-US/kb/Cannot%20log%20in%20to%20websites?e=es&as=aaq but to no avail. Still can't log in. There was no problem with the previous version of Firefox. The server log shows only that an attempt to log in has been made, but not completed. There are no errors.

Chosen solution

I have edited our /modules/basex/ext-basex.js code according to the suggestion of one of the Mozilla developers who worked on the bug I posted.

Source File: http://hudesktopdevel.hucompute.org/modules/basex/ext-basex.js Line: 1010 > ('timeout' in r) && (r.timeout = callback.timeout); It should be something like: options.async && ('timeout' in r) && (r.timeout = callback.timeout);

This has solved our problem! Login now works from Firefox 12, and it continues to work in other browsers. Perhaps this can be the suggested fix for Extjs 3 users who have login problems with Firefox 12.

Read this answer in context 2

Additional System Details

Sites Affected

http://hudesktopdevel.hucompute.org/index.jsp

Installed Plug-ins

I have turned all installed plugins and extensions off.

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/535.19 (KHTML, like Gecko) Chrome/18.0.1025.162 Safari/535.19

More Information

Allgemeine Informationen
Name
Firefox
Version
12.0
User-Agent
Mozilla/5.0 (Windows NT 6.1; WOW64; rv:12.0) Gecko/20100101 Firefox/12.0
Profilordner
Ordner anzeigen
Aktivierte Plugins
about:plugins
Build-Konfiguration
about:buildconfig
Absturzberichte
about:crashes
Speicherverwendung
about:memory
Erweiterungen
Name
Version
Aktiviert
ID
Avira SearchFree Toolbar plus Web Protection
3.14.0.100010
false
toolbar@ask.com
Citavi Picker
2011.02.18
false
{8AA36F4F-6DC7-4c06-77AF-5035170634FE}
ColorZilla
2.6.4
false
{6AC85730-7D0F-4de0-B3FA-21142DD85326}
Console²
0.9
false
{1280606b-2510-4fe0-97ef-9b5a22eafe80}
Firebug
1.9.1
false
firebug@software.joehewitt.com
FirePHP
0.7.1
false
FirePHPExtension-Build@firephp.org
FireShot
0.97.1
false
{0b457cAA-602d-484a-8fe7-c1d894a011ba}
Illuminations for Developers
1.1.11
false
sroussey@illumination-for-developers.com
Image Assistant
0.2.8.8
false
{16f796dd-a279-4548-9b3a-393d1eef31df}
ImageTools
1.0.4
false
matus.uhliar@gmail.com
Microsoft .NET Framework Assistant
1.2.1
false
{20a82645-c095-46ed-80e3-08825760534b}
NoScript
2.3.8
false
{73a6fe31-595d-460b-a920-fcc0f8843232}
Pencil
1.0.6
false
pencil@evolus.vn
RealPlayer Browser Record Plugin
14.0.3
false
{ABDE892B-13A8-4d1b-88E6-365A6E755758}
Skype Click to Call
5.9.0.9216
false
{82AF8DCA-6DE9-405D-BD5E-43525BDAD38A}
Total Validator
7.2.1
false
validator@totalvalidator.com
Web Developer
1.1.9
false
{c45c406e-ab73-11d8-be73-000a95be3b12}
Zotero
3.0.3
false
zotero@chnm.gmu.edu
Wichtige modifizierte Einstellungen
Name
Wert
accessibility.typeaheadfind.flashBar
0
browser.cache.disk.capacity
1048576
browser.cache.disk.smart_size.first_run
false
browser.cache.disk.smart_size_cached_value
1048576
browser.display.background_color
#C0C0C0
browser.display.use_system_colors
true
browser.places.importBookmarksHTML
false
browser.places.importDefaults
false
browser.places.leftPaneFolderId
-1
browser.places.migratePostDataAnnotations
false
browser.places.smartBookmarksVersion
2
browser.places.updateRecentTagsUri
false
browser.startup.homepage
http://de.ask.com/?l=dis&o=APN10023&gct=hp
browser.startup.homepage_override.buildID
20120420145725
browser.startup.homepage_override.mstone
rv:12.0
browser.tabs.warnOnClose
false
dom.max_script_run_time
1800
dom.report_all_js_exceptions
true
extensions.lastAppVersion
12.0
general.useragent.extra.microsoftdotnet
(.NET CLR 3.5.30729)
network.cookie.prefsMigrated
true
places.database.lastMaintenance
1334906810
places.history.expiration.transient_current_max_pages
104644
places.history.expiration.transient_optimal_database_size
167429078
places.last_vacuum
1302767042
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Grafik
Karten-Beschreibung
Intel(R) Q45/Q43 Express Chipset
Vendor-ID
0x8086
Geräte-ID
0x2e12
Karten-RAM
Unknown
Karten-Treiber
igdumd64 igd10umd64 igdumdx32 igd10umd32
Treiber-Version
8.15.10.2202
Treiber-Datum
8-25-2010
Direct2D aktiviert
true
DirectWrite aktiviert
true (6.1.7601.17776)
ClearType-Parameter
ClearType-Parameter nicht gefunden
WebGL-Renderer
Google Inc. -- ANGLE (Intel(R) Q45/Q43 Express Chipset) -- OpenGL ES 2.0 (ANGLE 1.0.0.963)
GPU-beschleunigte Fenster
1/1 Direct3D 10
AzureBackend
direct2d

Swarnava Sengupta 482 solutions 3134 answers

Helpful Reply

if you think its a bug, File a Bug on Bugzilla, create an account and File:

Question owner

Thanks, Swarnava. I have submitted it as a bug.

John99
  • Top 25 Contributor
  • Moderator
622 solutions 8002 answers

For others reading this my thoughts would be:

I wonder if it in fact should be investigated as being a problem with your website ? Are you the website designer ?

If you do have questions about website design

  1. first of all verify the code is valid using the W3 validator http://validator.w3.org/unicorn/
    • and of course that the site is designed and intended to work with Firefox 12
  2. consider asking for advice on the Mozillazine forum http://forums.mozillazine.org/viewforum.php?f=25

In fact I note you mention you did file a bug and I assume that is:

  • Bug 749098 - cannot log in to website with Firefox v. 12.0
    and is currently receiving attention.

Question owner

I am a developer on this project. This is a large web application using the Extjs javascript library, with a Java backend. We have been working on this for a couple of years at least, and we have developed it specifically to work in Firefox and Chrome. These are the browsers we recommend to our users (linguistics researchers from around the world).

Suddenly, with Firefox v. 12, one can no longer log in. After logging in with Firefox, one bounces directly back to the log in page. In Chrome or Opera (or with all previous versions of Firefox), one proceeds after login to the web application.

Yes, I did file it as a bug, and you are correct, it is "Bug 749098 - cannot log in to website with Firefox v. 12.0". The developers have isolated the problem. They are in the process of deciding whether it is an issue they will handle in a new release, or whether it is a problem that needs to be fixed in Extjs 3.31.

Chosen Solution

I have edited our /modules/basex/ext-basex.js code according to the suggestion of one of the Mozilla developers who worked on the bug I posted.

Source File: http://hudesktopdevel.hucompute.org/modules/basex/ext-basex.js Line: 1010 > ('timeout' in r) && (r.timeout = callback.timeout); It should be something like: options.async && ('timeout' in r) && (r.timeout = callback.timeout);

This has solved our problem! Login now works from Firefox 12, and it continues to work in other browsers. Perhaps this can be the suggested fix for Extjs 3 users who have login problems with Firefox 12.

jacobian 0 solutions 1 answers

I have an application developed in Zend Framework. I have the same log-in issue in my site after i upgraded my browser to FF12.0. It was working fine in all browsers even in FF 11.0 previously. But now some of my site users who are using FF12 are no longer able to log-in to the site(they redirected back to log-in page).

I have downloaded web developer toolbar addon in my firefox and disable the cache using this addon and now i am able to successfully log-in in my site. But definitely it's difficult for end users to do it(Because these adons are meaningful for developers or technical person).

This is strange that @excyberlabber the issue that you mentioned in you post is related to extjs. At the same time this issue arises with zend framework as well...How to find out the issue with Zend that causes conflicts with FF12??

Question owner

The problem in Extjs is that the javascript uses something called XHR (in javascript new XMLHttpRequest() ) and a timeout together:

"Adds standard HTTP Auth cache support to every request (XHR userId, password config options)"

The new Firefox 12 browser does not allow this, because something in the standard does not allow it. Look in your Zend code for the way that the request is handled in the javascript, and look for a timeout command...

I don't know exactly why the options.async makes all the difference, but that is what makes ours work. Maybe someone can help explain this better.