Πρόσφατες απαντήσεις προς new version not showinghttps://support.mozilla.org/el/questions/7445682010-09-03T09:19:01-07:00Sorry, I had to go out of state for a couple of weeks f0r a funeral.
I do remember My Fun Web Produ2010-09-03T09:19:01-07:00topend49https://support.mozilla.org/el/questions/744568#answer-101116<p>Sorry, I had to go out of state for a couple of weeks f0r a funeral.
</p><p>I do remember My Fun Web Products installing a while back but as soon as I noticed it I deleted it. None of them are installed.
</p><p>I went to about:config, he keyword.url and general.useragent.extra.firefox but when I right clicked on both of the the "reset" was shaded and it would not let me choose it. I did reset my home page to the default.
</p><p>Do I need to log on as an administrator. I have never seen that on FireFox, but I am no expert.
</p><p>Thanks,
</p><p>Tim
</p>Your user agent shows that you have (or had) the Fast Browser Search toolbar (FBSMTWB) installed.
Se2010-08-03T21:39:39-07:00cor-elhttps://support.mozilla.org/el/questions/744568#answer-216<p>Your user agent shows that you have (or had) the Fast Browser Search toolbar (FBSMTWB) installed.
</p><p>See these pages and threads about Fast Browser Search (FBSMTWB: Fast Browser Search Make The Web Better).
<a href="http://www.fastbrowsersearch.com/FBS_Toolbar/Help/helpUninstalling.aspx" rel="nofollow">http://www.fastbrowsersearch.com/FBS_Toolbar/Help/helpUninstalling.aspx</a>
<a href="http://www.pccybertek.com/2009/05/remove-fast-browser-search" rel="nofollow">http://www.pccybertek.com/2009/05/remove-fast-browser-search</a>
</p><p><a href="/forum/1/264720" rel="nofollow">/forum/1/264720</a>
<a href="http://forums.mozillazine.org/viewtopic.php?f=38&amp;t=1430845" rel="nofollow">http://forums.mozillazine.org/viewtopic.php?f=38&amp;t=1430845</a>
<a href="http://forums.spybot.info/showthread.php?t=51697" rel="nofollow">http://forums.spybot.info/showthread.php?t=51697</a> - Manual Removal Guide for FastBrowserSearchToolbar
</p>
<hr>
<p>You need to reset the pref general.useragent.override on the about:config page.
</p><p>To open the <em>about:config</em> page, type <strong>about:config</strong> in the location (address) bar and press the Enter key, just like you type the url of a website to open a website.
If you see a warning then you can confirm that you want to access that page.
</p>We are now back to your User Agent having been changed and the "FBSMTWB" indicates that some Fun Web2010-08-03T10:29:40-07:00TXGuyhttps://support.mozilla.org/el/questions/744568#answer-217<p>We are now back to your User Agent having been changed and the "FBSMTWB" indicates that some Fun Web Product is or has been installed on your system.
</p><p><u><strong>Did you follow the instructions that I gave in my original answer to search for any of the items under Step A?</strong></u> It is important to look because these items sometime piggy-back on free programs downloaded from the internet. Most have an opt-out for the "extras", but you must be vigilant when downloading and installing any free product from the internet. Even some free security software come bundled with toolbars and/or search engines, which is a real shame.
</p><p><u><strong>Did you look at the other "general.useragent" items as I asked in my second reply?</strong></u>
</p>Ok, weird! Looking where you said, just under 'Firefox' it says 3.6.8 (which I feel dumb because I d2010-08-03T08:44:58-07:00AnonymousUserhttps://support.mozilla.org/el/questions/744568#answer-218<p>Ok, weird! Looking where you said, just under 'Firefox' it says 3.6.8 (which I feel dumb because I did not see that, I was going off of the bottom few lines).
</p><p>The bottom lines say:
</p><p>"Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.0.15) Gecko/2009101601 Firefox/3.0.15 (.NET CLR 3.5.30729) FBSMTWB<em>
</em>
</p><p>When I tried installing the add-on it said I had version 3.0.15, which it what it looks like above. But under 'Firefox' - version says 3.6.8. I shouldn't be prompted to upgrade if I do have 3.6.8.
</p><p>I am attaching a screen shot.
</p><p><br>
Thanks,
</p><p>Tim
</p>What shows up when you do this: https://support.mozilla.com/en-US/kb/Finding+your+Firefox+version
Al2010-08-03T05:46:46-07:00TXGuyhttps://support.mozilla.org/el/questions/744568#answer-219<p>What shows up when you do this: <a href="https://support.mozilla.com/en-US/kb/Finding+your+Firefox+version" rel="nofollow">https://support.mozilla.com/en-US/kb/Finding+your+Firefox+version</a>
</p><p>Also what is on the last 2 or 3 lines on that display?
</p><p>Also try:
<u><strong>Reset general user-agent</strong></u>
-In Firefox, type about:config in the URL bar and press the Enter key.
-If you see the warning, accept it (promise to be careful).
-Filter = general.useragent
-Right-click on any preference in <strong>bold</strong> and select Reset
-Then restart Firefox (File &gt; Restart Firefox)
</p>There are no Fun Web Products Installed (I went through the nightmare of removing them from a friend2010-08-03T05:24:05-07:00AnonymousUserhttps://support.mozilla.org/el/questions/744568#answer-220<p>There are no Fun Web Products Installed (I went through the nightmare of removing them from a friends computer).
</p><p>I went to about:config, which I remember going to before, but when I right-clicked the 'reset' was shaded and would not let me click on any of the items.
</p>Something you downloaded or installed has altered your User Agent. See: http://en.wikipedia.org/wik2010-08-03T01:53:19-07:00TXGuyhttps://support.mozilla.org/el/questions/744568#answer-221<p>Something you downloaded or installed has altered your User Agent. See: <a href="http://en.wikipedia.org/wiki/User_Agent" rel="nofollow">http://en.wikipedia.org/wiki/User_Agent</a>
</p><p>The User Agent shown in your question is:
Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.0.15) Gecko/2009101601 Firefox/3.0.15 (.NET CLR 3.5.30729) ~~red:<em><strong>FBSMTWB</strong></em>~~ (highlight added)
</p><p>~~blue:<u><em><strong>Step A</strong></em></u>~~
Verify that Fun Web Products is not installed on your system by following the instructions in Step 1 - Step 3.
<u><strong>Step 1.</strong></u> You can check if you have any of these from <a href="http://www.google.com/search?q=%22Fun+Web+Products%22&amp;ie=utf-8&amp;oe=utf-8&amp;aq=t&amp;rls=org.mozilla:es-ES:official&amp;client=firefox-a" rel="nofollow">"Fun Web Products"</a> installed:
Control Panel &gt; Add or Remove Programs: <a href="http://Ask.com" rel="nofollow">Ask.com</a> Bar,My Search Bar,MyWay Speed Bar,My Web Search Bar,Fun Web Products Easy Installer
See:
<a href="http://www.safer-networking.com/removemywebsearch.php" rel="nofollow">http://www.safer-networking.com/removemywebsearch.php</a>
<a href="http://www.pchell.com/support/mywebsearch.shtml" rel="nofollow">PC Hell: My Web Search Removal Instructions</a>
<a href="http://helpint.mywebsearch.com/intlinfo/help/toolhelp.jhtml#q3" rel="nofollow">http://helpint.mywebsearch.com/intlinfo/help/toolhelp.jhtml#q3</a>
<u><strong>Step 2.</strong></u> You <u><strong>may</strong></u> need to change a preference to reset your default URL/location bar search provider:
-Enter <strong>about:config</strong> in the address/URL bar and press the Enter key
-If you see a warning, accept it (Promise that you will be careful)
-Filter = keyword.url
-Below the Filter, right-click on keyword.URL and choose "Reset"
-Restart Firefox (File &gt; Restart Firefox)
See: <a href="http://kb.mozillazine.org/Keyword.url" rel="nofollow">http://kb.mozillazine.org/Keyword.url</a>
<u><strong>Step 3.</strong></u> You <u><strong>may</strong></u> need to reset your homepage. Firefox can open multiple home pages. Home pages are separated by the "|" symbol.
See: <a href="http://support.mozilla.com/en-US/kb/How+to+set+the+home+page" rel="nofollow">http://support.mozilla.com/en-US/kb/How+to+set+the+home+page</a>
</p><p>~~blue:<u><em><strong>Step B</strong></em></u>~~
Reset your User Agent.
<u><strong>Reset general user-agent</strong></u>
-In Firefox, type <strong>about:config</strong> in the URL bar and press the Enter key.
-If you see the warning, accept it (promise to be careful).
-Filter = general.useragent.extra.firefox
-Right-click that preference and select Reset
-Then restart Firefox (File &gt; Restart Firefox)
</p>