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when i scan and want to attach the item scanned does not appear.

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i used to be able to scan and item and when i went to attach it would appear with the date scanned and i could then just click and it would attach. now after i scan and go to "attach" it does not appear.

This happened

Every time Firefox opened

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Hello Joe.

Although possibly not related to your problem, I will remind you that the version of Firefox you are using at the moment has been discontinued and is no longer supported. Furthermore, it has known bugs and security problems. I urge you to update to the latest version of Firefox, for maximum stability, performance, security and usability. You can get it for free, as always, at getfirefox.com.

As for your problem, can you be more specific about it? I'm not sure I understand what you need help with.