Firefox crashing on start up please help
Issue
Firefox is crashing or closing unexpectedly
Description
Hi hope somone can help me :)
My firefox crashes on startup: I get this report:
ID: e54fb06d-2e5a-4a33-862f-1c6382100512 Signature: @0x29c90f8 Details Modules Raw Dump Extensions Comments Correlations Signature @0x29c90f8 UUID e54fb06d-2e5a-4a33-862f-1c6382100512 Time 2010-05-12 14:42:01.919335 Uptime 1 Last Crash 413 seconds before submission Product Firefox Version 3.6.3 Build ID 20100401080539 Branch 1.9.2 OS Windows NT OS Version 6.1.7600 CPU x86 CPU Info GenuineIntel family 6 model 23 stepping 10 Crash Reason EXCEPTION_ACCESS_VIOLATION Crash Address 0x29c90f8 User Comments Crashing Thread
(Edited by Moderator: removed crash report that breaks the forum - c)
I love firefox so hope someone can help me. I have no idea why but i can use Chrome, but IE i get same crash problem when start up.
Best Regards, Sara
Όλες οι απαντήσεις (2)
Can you give me the original Crash ID ?
Thanks,
Moses
Firefox LiveChat Support
Thanks Moses :) It is : Add-ons: :3.0,{972ce4c6-7e08-4474-a285-3208198ce6fd}:3.6.3 BuildID: 20100401080539 CrashTime: 1273700096 EMCheckCompatibility: true FramePoisonBase: 00000000f0de0000 FramePoisonSize: 65536 InstallTime: 1271841154 ProductName: Firefox ReleaseChannel: release SecondsSinceLastCrash: 23564 StartupTime: 1273700095 Theme: classic/1.0 Throttleable: 1 URL: Vendor: Mozilla Version: 3.6.3
This report also contains technical information about the state of the application when it crashed.
Best Regards; Sara