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All the emails has been deleted after I have emty the trash

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  • 5 έχουν αυτό το πρόβλημα
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  • Τελευταία απάντηση από Alexey
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Alexey
Alexey

Hello,

I had an issue with my Thundebrid 148.0 (aarch64) running on Mac OS Squoia. I am using it since 2012 and had no issies. But last week when I was trying to empty the trash in the app, it got deleted everything! I had my saved local folder intact. But all IMAP data was errased. Luckily my hostng company were able to restore the back up, but I lost almost a day of emails. Please look into that issue and let me know.

Thank you Alexey

Hello, I had an issue with my Thundebrid 148.0 (aarch64) running on Mac OS Squoia. I am using it since 2012 and had no issies. But last week when I was trying to empty the trash in the app, it got deleted everything! I had my saved local folder intact. But all IMAP data was errased. Luckily my hostng company were able to restore the back up, but I lost almost a day of emails. Please look into that issue and let me know. Thank you Alexey

Όλες οι απαντήσεις (2)

Matt
Matt
  • Top 10 Contributor

What d you want someone to check? Why you lost connectivity to the mail server and therefore your mails? or some random suggestion that emptying the trash deleted all mail in the account. I would need exact steps to replicate that to even consider it possible. ie I would have to see it to believe it.

Alexey
Alexey Ιδιοκτήτης ερώτησης

Hi Matt, It is not a random suggestion. I went to a Trash folder in my inbox And right click - empty trash. Then: nothing in my Inbox, Sent foders. Maybe I need to reframe my question - If anyonve had a similar experience before. Is this a glitch? But I didn't loose any connectivity.

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