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Setting Problem

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  • Τελευταία απάντηση από melanie.schulte

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Hello together, A colleague has been experiencing a display problem in a web application when opening it in the Firefox browser. The error affects a selection window that opens within an editing window of the application. Normally, all selection options are displayed completely and clearly in this window. Currently, however, this selection window is not displayed correctly: The individual options are only partially visible, and the user has to navigate awkwardly within the window using a scroll bar to select a function. The following measures have already been taken without success: Reinstallation of the Firefox browser Complete reconfiguration of the Firefox user profile It is noticeable that the problem only occurs for this one user. Other colleagues who also use the same web application with Firefox see the selection window displayed correctly. Can you help us?

Thank you for the support

Hello together, A colleague has been experiencing a display problem in a web application when opening it in the Firefox browser. The error affects a selection window that opens within an editing window of the application. Normally, all selection options are displayed completely and clearly in this window. Currently, however, this selection window is not displayed correctly: The individual options are only partially visible, and the user has to navigate awkwardly within the window using a scroll bar to select a function. The following measures have already been taken without success: Reinstallation of the Firefox browser Complete reconfiguration of the Firefox user profile It is noticeable that the problem only occurs for this one user. Other colleagues who also use the same web application with Firefox see the selection window displayed correctly. Can you help us? Thank you for the support

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