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Strange browser behaviour

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heinz oellrich
heinz oellrich

Good day On this website kwv.co.za and specifically here: https://kwv.co.za/kwv-brandy/ When I click a product the browser does absolutely nothing but it does show the url link in the bottom of my desktop as per usual link behaviour. I then have to literally refresh the page or browse away and return here before the links work. This is specific to Firefox. I have tried everything I can to solve this to no avail. Can anyone shed light on ths please Regards

Good day On this website kwv.co.za and specifically here: https://kwv.co.za/kwv-brandy/ When I click a product the browser does absolutely nothing but it does show the url link in the bottom of my desktop as per usual link behaviour. I then have to literally refresh the page or browse away and return here before the links work. This is specific to Firefox. I have tried everything I can to solve this to no avail. Can anyone shed light on ths please Regards

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George Kitsoukakis
George Kitsoukakis
  • Top 25 Contributor

Since you've already tried general troubleshooting, here are some more specific steps you can take to try and resolve the issue:

Use Firefox Troubleshoot Mode to Isolate the Problem

This mode temporarily disables extensions, hardware acceleration, and other advanced features. This will help you determine if an add-on is causing the issue.

Open the Firefox menu.

Go to Help and select Troubleshoot Mode....

Click Restart in the pop-up window to confirm.

After Firefox restarts, try browsing the kwv.co.za/kwv-brandy/ page. If the links work now, the issue is likely caused by one of your extensions. You can then restart Firefox normally and disable your extensions one by one to find the culprit.