bookmarks
100% of my bookmarks have disappeared. I tried backing up to older version a month ago and still no bookmarks were found. I had over 2000 bookmarks. any suggestions?? Marty
Επιλεγμένη λύση
Hi Marty, do you mean you tried the Restore feature described in the following article: Restore bookmarks from backup or move them to another computer?
If that menu listed backups with lots of items, you probably are using your regular profile and there is a database problem. If that menu didn't list backups or they had 25 or fewer items, that's not your regular profile. I have different suggestions for those scenarios:
Correct Profile
First, if you haven't already, please do a normal shutdown and/or restart of your system. Restarting Windows can help by freeing up locked files, completing any deferred updates, and resolving temporary file permission issues.
Next, if Firefox still has bookmark problems, could you let us know what you get when you run the "Verify Integrity" diagnosis and repair function. That's here:
Open Firefox's Troubleshooting Information page using any of these methods:
- "3-bar" menu button > Help > More Troubleshooting Information
- (menu bar) Help > More Troubleshooting Information
- type or paste about:support in the address bar and press Enter
Near the bottom, there is a section titled Places Database -- that's the file which stores history and bookmarks. Click the button labeled Verify Integrity. There may be a 10-15 second delay before results appear.
If all is well, the report that appears below the button should start with:
> Task: checkIntegrity + The places.sqlite database is sane + The favicons.sqlite database is sane > Task: invalidateCaches + The caches have been invalidated > Task: checkCoherence + The database is coherent
Does yours say that, or something else? You can select and copy the report, and then paste it into a reply for review and comment.
Wrong Profile
Please try the steps in the first section of the following article: Recover lost or missing Bookmarks.
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Επιλεγμένη λύση
Hi Marty, do you mean you tried the Restore feature described in the following article: Restore bookmarks from backup or move them to another computer?
If that menu listed backups with lots of items, you probably are using your regular profile and there is a database problem. If that menu didn't list backups or they had 25 or fewer items, that's not your regular profile. I have different suggestions for those scenarios:
Correct Profile
First, if you haven't already, please do a normal shutdown and/or restart of your system. Restarting Windows can help by freeing up locked files, completing any deferred updates, and resolving temporary file permission issues.
Next, if Firefox still has bookmark problems, could you let us know what you get when you run the "Verify Integrity" diagnosis and repair function. That's here:
Open Firefox's Troubleshooting Information page using any of these methods:
- "3-bar" menu button > Help > More Troubleshooting Information
- (menu bar) Help > More Troubleshooting Information
- type or paste about:support in the address bar and press Enter
Near the bottom, there is a section titled Places Database -- that's the file which stores history and bookmarks. Click the button labeled Verify Integrity. There may be a 10-15 second delay before results appear.
If all is well, the report that appears below the button should start with:
> Task: checkIntegrity + The places.sqlite database is sane + The favicons.sqlite database is sane > Task: invalidateCaches + The caches have been invalidated > Task: checkCoherence + The database is coherent
Does yours say that, or something else? You can select and copy the report, and then paste it into a reply for review and comment.
Wrong Profile
Please try the steps in the first section of the following article: Recover lost or missing Bookmarks.
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