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Cannot print from Firefox

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  • Τελευταία απάντηση από Martin Connor
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Gary Kelly
Gary Kelly

Hey all, I'm hoping someone can help me. I have found no answers online to date.

I cannot print from the Firefox browser. When I click the print button, my printer spits out a blank page.

I can print from any other browser, Word, Excel, PDF files, anything except for Firefox. This may not be as much of an issue if Firefox wasn't my primary browser, so when I start doing work on it and find I need to print something at the end, it's a problem.

My printer software is up-to-date, I tried resetting the printing preference to default (assuming I did this correctly), and I even uninstalled and re-installed Firefox (which was a disaster). None of this helped.

Is there one of you who may be able to provide me with the help I need?

I appreciate your effort greatly.

Hey all, I'm hoping someone can help me. I have found no answers online to date. I cannot print from the Firefox browser. When I click the print button, my printer spits out a blank page. I can print from any other browser, Word, Excel, PDF files, anything except for Firefox. This may not be as much of an issue if Firefox wasn't my primary browser, so when I start doing work on it and find I need to print something at the end, it's a problem. My printer software is up-to-date, I tried resetting the printing preference to default (assuming I did this correctly), and I even uninstalled and re-installed Firefox (which was a disaster). None of this helped. Is there one of you who may be able to provide me with the help I need? I appreciate your effort greatly.

Όλες οι απαντήσεις (4)

SuMo Bot
SuMo Bot

What OS? If windows, home or pro, and what security software besides MS Defender are you running? What version of Firefox? Can you print from this page? https://www.irs.gov/downloads/irs-pdf What happens when you print to pdf?

Gary Kelly
Gary Kelly Ιδιοκτήτης ερώτησης

I'm running Windows 11 Pro, F Secure Security Suite through Spectrum, and the Firefox version is 128.8.9esr (64 bit). When I try to print out a PDF from the link you sent, with the Firefox browser, I get the same thing, the printer spits out a blank page. I can print PDF docs not on the Firefox browser, as well as about anything else. I would be able to print a PDF from the link with another browser, just not Firefox. Thanks.

SuMo Bot
SuMo Bot

My money is on F Secure Security Suite causing the, but that's what testing is for.

Can you boot to safe mode with networking and see if it works. Aslo try testing in Windows Sandbox (VM) to see if you have the same issue. It's a very handy thing to have up and running. https://www.howtogeek.com/399290/how-to-use-windows-10s-new-sandbox-to-safely-test-apps/

Martin Connor
Martin Connor

Hey, I had a similar issue before! Try this: in Firefox, go to `about:config`, search for `print.print_bg_images` and `print.print_bg_colors`, and set both to `true`. Also, try printing using "Save to PDF" first to see if the content actually renders. Sometimes extensions mess with printing too try in Safe Mode (Help > Troubleshoot Mode). Hope it helps!