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Master password reset required every restart

shane35 απαντήθηκε
shane35

For the last month or so every time I restart Firefox (macOS 15.1.1) it asks for the master password, which I have saved in a third party password manager. Every time the prompt pops up I use my password and it won't accept it so I have to reset my password. This week I deleted the app from my computer, rebooted, redownloaded Firefox, and reinstalled it without any change in the behavior. Anyone have any ideas?

For the last month or so every time I restart Firefox (macOS 15.1.1) it asks for the master password, which I have saved in a third party password manager. Every time the prompt pops up I use my password and it won't accept it so I have to reset my password. This week I deleted the app from my computer, rebooted, redownloaded Firefox, and reinstalled it without any change in the behavior. Anyone have any ideas?

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that sounds super annoying—sorry you're dealing with it! A few things you could try: clear your profile data or create a new one in case there’s a corrupted setting, check for conflicts if you’re using both Firefox’s password manager and a third-party one, and make sure to fully reinstall Firefox, including removing the profile folder.

I did all the things again, but your comment got me thinking that I should uninstall firefox developer edition too. So I did that and did a system search for all files with firefox in the name and deleted those as well. Now it seem to be working!