Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Αναζήτηση στην υποστήριξη

Προσοχή στις απάτες! Δεν θα σας ζητήσουμε ποτέ να καλέσετε ή να στείλετε μήνυμα σε κάποιον αριθμό τηλεφώνου ή να μοιραστείτε προσωπικά δεδομένα. Αναφέρετε τυχόν ύποπτη δραστηριότητα μέσω της επιλογής «Αναφορά παραβίασης».

Μάθετε περισσότερα
Αυτό το νήμα αρχειοθετήθηκε. Κάντε νέα ερώτηση αν χρειάζεστε βοήθεια.
Αρχειοθετήθηκε

Google docs, drive problems in browser

Firefox Επίλυση προβλημάτων
Terry απαντήθηκε
ericwthomas23
ericwthomas23

I have been having problems with Firefox and google doc/drive interface over the past few weeks. Firefox bugs out after I begin working with google docs each session. A few specifics: 1. I typically have a few different tabs w/ different google docs open. After initially opening them, I get a 'you are not connected' message and can't work/edit the docs - yet my internet/wifi connection is fine and all other apps work. 2. Then I can't visit bookmarks or other google docs saved in my browser history. I click to open and nothing loads/tab stays blank 3. Google is also my default search engine - that won't initiate either 4. The upper right corner of google docs (where my google account/name are linked) doesn't load, and I can't click or get functionality on changing accounts or seeing what other users are in the doc

It's become very problematic - I have searched help articles and can't find anything to remedy it. Thinking of switching to chrome b/c it's causing significant work disruptions for me. Any advice?

I have been having problems with Firefox and google doc/drive interface over the past few weeks. Firefox bugs out after I begin working with google docs each session. A few specifics: 1. I typically have a few different tabs w/ different google docs open. After initially opening them, I get a 'you are not connected' message and can't work/edit the docs - yet my internet/wifi connection is fine and all other apps work. 2. Then I can't visit bookmarks or other google docs saved in my browser history. I click to open and nothing loads/tab stays blank 3. Google is also my default search engine - that won't initiate either 4. The upper right corner of google docs (where my google account/name are linked) doesn't load, and I can't click or get functionality on changing accounts or seeing what other users are in the doc It's become very problematic - I have searched help articles and can't find anything to remedy it. Thinking of switching to chrome b/c it's causing significant work disruptions for me. Any advice?

Τροποποιήθηκε στις από τον/την ericwthomas23

Όλες οι απαντήσεις (1)

Terry
Terry

This could be a problem with the TLS 1.3 Early Data feature also known as Zero Round Trip Time Resumption (0rtt). Try changing this preference to false in about:config. You may have to restart afterwards. security.tls.enable_0rtt_data

https://support.mozilla.org/en-US/kb/about-config-editor-firefox