i cant access any website, whenever i try looking something up it just says server not found
I don't know but I'll say that I've tried using troubleshooting mode, cleared my startup cache, reset the browser and redownloaded the entire application. this happened after I cleared some stuff from my laptop don't know if that has anything to do with it though
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Hi suger265. See if there's a quick fix here:
You can create a new profile as a quick test to see if your current profile is causing the problem.
See "Creating a profile":
If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over problems.
You can create a new profile as a quick test to see if your current profile is causing the problem. See "Creating a profile":
So it's definitely not just my usual profile, nothing's loading for the new one I just created.
I assume Safari works fine? Can you test a different computer account and see what happens? Can you also download a different version of Firefox and test it. https://www.mozilla.org/en-US/firefox/all/#product-desktop-beta