Αναζήτηση στην υποστήριξη

Προσοχή στις απάτες! Δεν θα σας ζητήσουμε ποτέ να καλέσετε ή να στείλετε μήνυμα σε κάποιον αριθμό τηλεφώνου ή να μοιραστείτε προσωπικά δεδομένα. Αναφέρετε τυχόν ύποπτη δραστηριότητα μέσω της επιλογής «Αναφορά κατάχρησης».

Learn More

Mac OS Montery (and before): Firefox is freezing and then crashing whenever going full screen.

  • 8 απαντήσεις
  • 1 έχει αυτό το πρόβλημα
  • 15 προβολές
  • Τελευταία απάντηση από jonzn4SUSE

more options

Hello,

Currently running MacOS Montery but the problem was still occurring on previous versions.

Whenever I use the green top left button to enter full-screen, the app immediately freezes and either crashes or has to be manually force quit. There are no reports in about:crashes and I there has been no success with troubleshooting mode or switching versions of the Firefox application.

Machine Info: MacBook Pro (16-inch, 2019) Processor: 2.6 GHz 6-Core Intel Core i7 Memory: 16 GB 2667 MHz DDR4 Graphics: Intel UHD Graphics 630 1536 MB

Any help towards a solution would be appreciated. Thanks!

Hello, Currently running MacOS Montery but the problem was still occurring on previous versions. Whenever I use the green top left button to enter full-screen, the app immediately freezes and either crashes or has to be manually force quit. There are no reports in about:crashes and I there has been no success with troubleshooting mode or switching versions of the Firefox application. Machine Info: MacBook Pro (16-inch, 2019) Processor: 2.6 GHz 6-Core Intel Core i7 Memory: 16 GB 2667 MHz DDR4 Graphics: Intel UHD Graphics 630 1536 MB Any help towards a solution would be appreciated. Thanks!

Επιλεγμένη λύση

This is a shoot in the dark, but see if this setting makes a difference. see screenshot

Ανάγνωση απάντησης σε πλαίσιο 👍 1

Όλες οι απαντήσεις (8)

more options

Χρήσιμο;

more options

jonzn4SUSE said

Have you tried running Firefox in Safe Mode? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#search Also, clear the browser cache. https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox

I have tried both (and a clean install) and the problem appears to persist.

Χρήσιμο;

more options

Do you have the same issue under a different Mac account on the same computer?

Χρήσιμο;

more options

Let me see how to trace a process on my mac.

Χρήσιμο;

more options

jonzn4SUSE said

Do you have the same issue under a different Mac account on the same computer?

It does happen with other accounts; just tested!

Χρήσιμο;

more options

Επιλεγμένη λύση

This is a shoot in the dark, but see if this setting makes a difference. see screenshot

Χρήσιμο;

more options

jonzn4SUSE said

This is a shoot in the dark, but see if this setting makes a difference. see screenshot

That seems to have worked! Thanks for your help!

Χρήσιμο;

more options

LMAO!!!

Τροποποιήθηκε στις από το χρήστη jonzn4SUSE

Χρήσιμο;

Υποβολή ερώτησης

Πρέπει να συνδεθείτε στο λογαριασμό σας για να απαντήσετε στις δημοσιεύσεις. Παρακαλούμε ξεκινήστε μια νέα ερώτηση, αν δεν έχετε ήδη λογαριασμό.