I added the Mozilla VPN but that wouldn't communicate with my printer. So out of frustration, I uninstalled firefox all together. I then went to the mozilla site (on Edge) and downloaded the app. It completed the installation but when the browser opens it doesn't do anything. I can't move around or open any sites. It's just frozen on New Tab and nothing works. I can't even sign in - I can click on the sign in button but it doesn't do anything. When I tried downloading the app from chrome, I got the attached text box and the same general result. Firefox opened but didn't work. I've spent hours today trying to just get the regular browser working (forget about the VPN) and I'm frustrated. I have yet to find a way to call a support desk who can help me in "real time". Thank you to anyone who can solve this for me and get me back to working in Firefox again (and able to print). Katie