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My prime, disney plus and Netflix aren't playing videos

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  • 1 έχει αυτό το πρόβλημα
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  • Τελευταία απάντηση από dddragon2406

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So I was using opera and this problem occured but after switching back to firefox I had no problems now only today the problems have moved onto firefox as well. I have no clue whats causing this, I've switched off firewalls, antivirus and stopped my adblockers as well as doing the clear cache and cookies. If anyone can show some help that would be great. I use virgin media as a provider and my friend does to and he has no problems.

So I was using opera and this problem occured but after switching back to firefox I had no problems now only today the problems have moved onto firefox as well. I have no clue whats causing this, I've switched off firewalls, antivirus and stopped my adblockers as well as doing the clear cache and cookies. If anyone can show some help that would be great. I use virgin media as a provider and my friend does to and he has no problems.
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Όλες οι απαντήσεις (3)

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Hello,

This seems to possibly have been a widevine error. Widevine is a proprietary DRM module made by Google. Check about:plugins and about:addons to see if you have widevine available. if you do not, please go to about:config and go the following changes.

WARNING from the moderator team: Changing Firefox pref from the about:config page can sometimes break Firefox or cause strange behavior. You should only do this if you know what you're doing.

Please read Firefox advanced customization and configuration options to learn more.

media.gmp-widevinecdm.enabled => true media.gmp-widevinecdm.visible => true

Χρήσιμο;

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Hi thanks for the reply How do I get to these?

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I found it and it was enabled widevine was enabled and active and updated

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