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accuweather subscribers can no longer login

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  • Τελευταία απάντηση από FredMcD

wtobler
wtobler
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As of today, I'm no longer able to log in to the accuweather website. They tell me: "A new version of Mozilla (Firefox) was released on Tuesday, Jan 11th, and Professional/Premium subscription users are receiving a FAILED LOGIN error when logging in. Until Mozilla resolves the issue with their new version that prevents a successful login, you will need to use a different browser. We apologize for any inconvenience this may cause. If you have any questions regarding the Firefox upgrade, please contact Mozilla Support." Can you resolve this new issue? Thank you. Wendy Tobler

As of today, I'm no longer able to log in to the accuweather website. They tell me: "A new version of Mozilla (Firefox) was released on Tuesday, Jan 11th, and Professional/Premium subscription users are receiving a FAILED LOGIN error when logging in. Until Mozilla resolves the issue with their new version that prevents a successful login, you will need to use a different browser. We apologize for any inconvenience this may cause. If you have any questions regarding the Firefox upgrade, please contact Mozilla Support." Can you resolve this new issue? Thank you. Wendy Tobler

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FredMcD
FredMcD
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This could be an issue with the User Agent.


https://support.mozilla.org/en-US/kb/how-reset-default-user-agent-firefox

http://www.howtogeek.com/113439/how-to-change-your-browsers-user-agent-without-installing-any-extensions/


Do you have enabled "Resist Fingerprinting" if you check ‘’’Resist Fingerprinting’’’ on the ‘’’about:config’’’ page as this affects the user agent?


’’’Avast AntiTrack’’’ is also known to cause this issue.