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  • Τελευταία απάντηση από Stef Caron

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My firefox browser is completely unable to load any tabs. The search bar works but screen remains blank after pressing enter, I have tried uninstalling and reinstalling with no change. Thank you any help

My firefox browser is completely unable to load any tabs. The search bar works but screen remains blank after pressing enter, I have tried uninstalling and reinstalling with no change. Thank you any help

Όλες οι απαντήσεις (6)

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What OS? What version of Firefox? Have you tried Safe Mode?

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I have the same problem.

I'm using Windows 10, Firefox 99.0.1. I keep toggling back and forth between safe mode on and off, and the same issue arises each time: type in anything in the search bar and get a blank screen. Click on any of the bookmarks, and about 75% of the time I get nothing—blank screen again.

I've disabled all of my add-ons and extensions, and the problem persists.

Stef

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You can check for issues caused by a corrupted or incomplete Visual C++ installation that is missing runtime components (Redistributable Packages) required by Firefox, especially VCRUNTIME140_1.dll.

See "Visual Studio 2015, 2017, 2019, and 2022":

You may also have to install the Visual Studio 2013 Redistributable Package. You need to reboot the computer.

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What security software are you both running?

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Hi Cor-el & jonzn4SUSE,

I installed the x64 package recommended by Cor-el on the laptop. Definitely see an improvement in loading speed, which I hadn't noticed before as I'd just gotten used to what it was. Now it's damn near instantaneous. However, I still can't type anything in the search bar and have it automatically search and go to the search results. It's still stuck, and I am currently in Safe Mode: I have a webpage showing a Wikipedia page. I typed in Asian Heritage Month Canada, and it went nowhere.

Jonz: I'm running Windows Security, plus whatever enhanced security the school I work at has in the building.

That said, the problem is persisting on both the laptop and the desktop.

Τροποποιήθηκε στις από το χρήστη Stef Caron