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cannot open my bank and pharmacy accounts

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  • Τελευταία απάντηση από FredMcD

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Hi...My Firefox account is up to date. I keep having the problem of not being able to open my bank account or pharmacy account. It's been happening for a couple of months.

So, I have to open up Chrome (Ugh) to log in to my banking & pharmacy accounts.

What could I be doing wrong?

Thanks! Julie

Hi...My Firefox account is up to date. I keep having the problem of not being able to open my bank account or pharmacy account. It's been happening for a couple of months. So, I have to open up Chrome (Ugh) to log in to my banking & pharmacy accounts. What could I be doing wrong? Thanks! Julie

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Please explain the problem in detail. What happens? What is/are the exact error message(s) ?


Make sure you are not blocking content.

Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop also see https://blog.mozilla.org/security/2021/03/23/introducing-smartblock/

https://support.mozilla.org/en-US/kb/smartblock-enhanced-tracking-protection


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