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password saver closes before you are done saving password

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Aurore de Blois
Aurore de Blois
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this happens to me now and then and it is maddening. i just had to set up a new email account and password, and used the built in password saver feature in firefox, with usually is very good for this. but this time [and it has happened before] it did not have my email under the username field, so i was adding that and then suddenly the box vanished entirely. checking under my passwords, it was not saved at all. so now i am already locked out of my new email address i just made, it requires 2 step verification by default which was not set up yet. this system needs to be less accident prone than this so the end user can actually finish typing in their data and actually given the opportunity to save it.

this happens to me now and then and it is maddening. i just had to set up a new email account and password, and used the built in password saver feature in firefox, with usually is very good for this. but this time [and it has happened before] it did not have my email under the username field, so i was adding that and then suddenly the box vanished entirely. checking under my passwords, it was not saved at all. so now i am already locked out of my new email address i just made, it requires 2 step verification by default which was not set up yet. this system needs to be less accident prone than this so the end user can actually finish typing in their data and actually given the opportunity to save it.

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cor-el
cor-el
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Could be caused by an extension.

Start Firefox in Troubleshoot Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or userChrome.css is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Troubleshoot Mode start window

Note that you can edit a login or add a new login yourself in Lockwise.