Since Firefox has been down covered with the white screen for almost 2 weeks, should I reinstall it, even though it's my default browser?
'I have been getting the white screen instead of my Firefox going on two weeks. DuckDuckGo works but only if I activate it not with Firefox but on it's own. Since Firefox is my default browser and many things install and activated from within Firefox do not work, Should I download and re-install it o
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You can check for issues caused by a corrupted or incomplete Visual C++ installation that is missing runtime components (Redistributable Packages) required by Firefox, especially VCRUNTIME140_1.dll.
See "Visual Studio 2015, 2017 and 2019":
- https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads
- https://aka.ms/vs/16/release/vc_redist.x64.exe
- https://aka.ms/vs/16/release/vc_redist.x86.exe
You may not need the latter (32-bit version) if you use 64-bit Firefox. You may have to reboot the computer.