Αναζήτηση υποστήριξης

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

cannot get firefox to start, want to find out why

  • 4 απαντήσεις
  • 1 έχει αυτό το πρόβλημα
  • 5 προβολές
  • Τελευταία απάντηση από FredMcD

more options

Dear mozilla community,

I cannot get firefox to start, and I need help to troubleshoot this. What I already did:

  • remove and reinstall (apt)
  • rename ~/.mozilla to trigger recreation
  • start using the command line
  • start in safe mode

The only symptoms are <defunct> processes (see screenshot).

I need more information to find out what went wrong. Where can I find this?


Details

  • apt
  • firefox_78.0+build2-0ubuntu0.16.04.1~mt1_amd64.deb
  • Linux Mint 18.3 Sylvia
Συνημμένα στιγμιότυπα

Τροποποιήθηκε στις από το χρήστη eim_92

Επιλεγμένη λύση

Are you currently using a version from the repositories of your Linux distribution?
Try the Firefox version from the official Mozilla server:

https://www.mozilla.org/en-US/firefox/all/

Ανάγνωση απάντησης σε πλαίσιο 👍 0

Όλες οι απαντήσεις (4)

more options

Your screenshot failed to load. Please try again.


In order to better assist you with your issue please provide us with a screenshot. If you need help to create a screenshot, please see How do I create a screenshot of my problem?

Once you've done this, attach the saved screenshot file to your forum post by clicking the Browse... button below the Post your reply box. This will help us to visualize the problem.

Thank you!

Χρήσιμο;

more options

Επιλεγμένη λύση

Are you currently using a version from the repositories of your Linux distribution?
Try the Firefox version from the official Mozilla server:

https://www.mozilla.org/en-US/firefox/all/

Χρήσιμο;

more options

FredMcD said

Your screenshot failed to load. Please try again. In order to better assist you with your issue please provide us with a screenshot. If you need help to create a screenshot, please see How do I create a screenshot of my problem? Once you've done this, attach the saved screenshot file to your forum post by clicking the Browse... button below the Post your reply box. This will help us to visualize the problem. Thank you!

Hi FredMcD,

Thx a lot: just installing firefox manually under /opt fixed it :).

There seems to be something wrong with the screenshots: I see them in the edit screen, I click save and they are simply not visible anymore.

Χρήσιμο;

more options

That was very good work. Well Done.
Please flag your last post as Solved Problem as this can help others with similar problems.

Χρήσιμο;

Κάντε μια ερώτηση

Πρέπει να συνδεθείτε στο λογαριασμό σας για να απαντήσετε στις δημοσιεύσεις. Παρακαλούμε ξεκινήστε μια νέα ερώτηση, αν δεν έχετε ήδη λογαριασμό.