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I am getting an error message at the bottom of the page when I use Firefox. It says Mozilla Firefox seems slow... to... start. And wants me to click on a button to find out how to speed it up. Is this genuine and from Mozilla or is it a scam? I know I am probably sounding a bit paranoid but I am really careful these days. Cheers, Dave

I am getting an error message at the bottom of the page when I use Firefox. It says Mozilla Firefox seems slow... to... start. And wants me to click on a button to find out how to speed it up. Is this genuine and from Mozilla or is it a scam? I know I am probably sounding a bit paranoid but I am really careful these days. Cheers, Dave

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We have been complaining about that message for years. Firefox thinks it is running slow, so it displays that message.

But what happens is the program refreshes itself.

Refreshing Firefox {web link} is a LAST RESORT ! !

Refreshing Firefox -- easily fix most problems

If you're having problems with Firefox, refreshing it can help. The refresh feature fixes many issues by restoring Firefox to its factory default state while saving your essential information like bookmarks and open tabs. Everything else, like user settings and add-ons, are removed. Note: Refresh saves your old profile to the desktop in a folder called Old Firefox.

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https://support.mozilla.org/en-US/kb/firefox-slow-how-make-it-faster

https://support.mozilla.org/en-US/kb/firefox-uses-too-many-cpu-resources-how-fix

https://support.mozilla.org/en-US/kb/firefox-uses-too-much-memory-ram

https://support.mozilla.org/en-US/kb/firefox-hangs-or-not-responding

https://support.mozilla.org/en-US/kb/firefox-takes-long-time-start-up


MemTest LAST UPDATED : 27/09/2013 Could you please run a tool from http://memtest.org/ in order to check the integrity of your RAM?

You will need a thumb or disk drive to install it on.


Do you let Windows handle the page file or did you set a fixed size ?

If you use a fixed size for the page file then try the former and let Windows handle the page file.