Search Support

Beware of phishing attacks: Mozilla will never ask you to call a number or visit a non-Mozilla website. Please ignore such requests.

Learn More

The new 72.0.1 update this morning made me create a new profile and deleted ALL my logins, passwords and bookmarks.

  • 1 απάντηση
  • 1 έχει αυτό το πρόβλημα
  • 5 προβολές
  • Τελευταία απάντηση από RobertJ

more options

I turned my work laptop on this morning and when I opened Firefox it made me create a new profile. There was no other option in order to continue. Once I did all of my saved logins, passwords and bookmarks were gone. As this is a work laptop I just lost a ton of links to important sites I use on a daily basis. How can I revert and get those back and why were they deleted in the first place?

All Replies (1)

more options

Hi bfranklin2, This article should help you recover your data and answer your question:

Recover user data missing after Firefox update


Κάντε μια ερώτηση

Πρέπει να συνδεθείτε στο λογαριασμό σας για να απαντήσετε στις δημοσιεύσεις. Παρακαλούμε ξεκινήστε μια νέα ερώτηση, αν δεν έχετε ήδη λογαριασμό.