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How to remove bad saved user name/passord combinations when more than one user name/password combination is listed for the site?

Δημοσιεύτηκε

When I sign into some sites, where I have saved usernames and passwords, I get a choice of two user names that are exactly the same. When I choose one user name, the password associated with this name does not work. When I choose the second user name, the password associated with it does work.

I used to be able to go into Firefox options and remove the bad combination. I cannot find a way to do this anymore.

How do I remove the bad username/password from the options given me when I log into a website?

When I sign into some sites, where I have saved usernames and passwords, I get a choice of two user names that are exactly the same. When I choose one user name, the password associated with this name does not work. When I choose the second user name, the password associated with it does work. I used to be able to go into Firefox options and remove the bad combination. I cannot find a way to do this anymore. How do I remove the bad username/password from the options given me when I log into a website?

Επιλεγμένη λύση

Sometimes a website may change and a previously saved logins may no longer work.

Current Firefox releases also show passwords for sub domains in the drop-down list and that might explain that you were able to select the other entry.

  • about:config -> signon.includeOtherSubdomainsInLookup

In case of issues, usually best is to remove unneeded login entries and start anew.

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Εγκατεστημένα αρθρώματα

  • Shockwave Flash 32.0 r0

Εφαρμογή

  • Firefox 73.0.1
  • Πλατφόρμα χρήστη: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:73.0) Gecko/20100101 Firefox/73.0
  • URL υποστήριξης: https://support.mozilla.org/1/firefox/73.0.1/WINNT/en-US/

Επεκτάσεις

  • Adblock Plus - free ad blocker 3.8 ({d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d})
  • Amazon.com 1.1 (amazondotcom@search.mozilla.org)
  • Ant Video downloader 4.5 (anttoolbar@ant.com)
  • Auto Tab Discard 0.3.5.2 ({c2c003ee-bd69-42a2-b0e9-6f34222cb046})
  • Bing 1.1 (bing@search.mozilla.org)
  • Dark Reader 4.8.9 (addon@darkreader.org)
  • Disconnect 5.19.3 (2.0@disconnect.me)
  • DuckDuckGo 1.0 (ddg@search.mozilla.org)
  • eBay 1.0 (ebay@search.mozilla.org)
  • Enhancer for YouTube™ 2.0.99 (enhancerforyoutube@maximerf.addons.mozilla.org)
  • Facebook Container 2.0.3 (@contain-facebook)
  • Firefox Private Network 19 (secure-proxy@mozilla.com)
  • Ghostery – Privacy Ad Blocker 8.4.6 (firefox@ghostery.com)
  • Google 1.0 (google@search.mozilla.org)
  • McAfee® Web Boost 1.0.0.25006 ({EF0645D5-78D6-4B33-BC45-95B1874977AF})
  • McAfee® WebAdvisor 8.0.0.34239 ({4ED1F68A-5463-4931-9384-8FFF5ED91D92})
  • SaveFrom.net helper 8.72 (helper@savefrom.net)
  • Skip Redirect 2.2.3 (skipredirect@sblask)
  • Twitter 1.0 (twitter@search.mozilla.org)
  • Video DownloadHelper 7.3.7 ({b9db16a4-6edc-47ec-a1f4-b86292ed211d})
  • Wikipedia (en) 1.0 (wikipedia@search.mozilla.org)
  • Browsec VPN - Free and Unlimited VPN 3.27.1 (browsec@browsec.com) (Ανενεργό)
  • HTTPS Everywhere 2019.11.7 (https-everywhere@eff.org) (Ανενεργό)

Javascript

  • incrementalGCEnabled: True

Γραφικά

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  • crashGuards: []
  • direct2DEnabled: True
  • directWriteEnabled: True
  • directWriteVersion: 10.0.18362.476
  • driverDate: 7-7-2017
  • driverDate2:
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  • webgl1DriverExtensions: GL_ANGLE_client_arrays GL_ANGLE_depth_texture GL_ANGLE_explicit_context GL_ANGLE_explicit_context_gles1 GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_memory_size GL_ANGLE_multi_draw GL_ANGLE_multiview_multisample GL_ANGLE_pack_reverse_row_order GL_ANGLE_program_cache_control GL_ANGLE_provoking_vertex GL_ANGLE_request_extension GL_ANGLE_robust_client_memory GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_color_buffer_float_rgb GL_CHROMIUM_color_buffer_float_rgba GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_lose_context GL_CHROMIUM_sync_query GL_EXT_blend_func_extended GL_EXT_blend_minmax GL_EXT_color_buffer_half_float GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_float_blend GL_EXT_frag_depth GL_EXT_instanced_arrays GL_EXT_map_buffer_range GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_bptc GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_s3tc_srgb GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_KHR_parallel_shader_compile GL_KHR_robust_buffer_access_behavior GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_depth24 GL_OES_depth32 GL_OES_element_index_uint GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_surfaceless_context GL_OES_texture_3D GL_OES_texture_border_clamp GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_vertex_array_object OES_compressed_EAC_R11_signed_texture OES_compressed_EAC_R11_unsigned_texture OES_compressed_EAC_RG11_signed_texture OES_compressed_EAC_RG11_unsigned_texture OES_compressed_ETC2_RGB8_texture OES_compressed_ETC2_RGBA8_texture OES_compressed_ETC2_punchthroughA_RGBA8_texture OES_compressed_ETC2_punchthroughA_sRGB8_alpha_texture OES_compressed_ETC2_sRGB8_alpha8_texture OES_compressed_ETC2_sRGB8_texture
  • webgl1Extensions: ANGLE_instanced_arrays EXT_blend_minmax EXT_color_buffer_half_float EXT_disjoint_timer_query EXT_float_blend EXT_frag_depth EXT_shader_texture_lod EXT_sRGB EXT_texture_compression_bptc EXT_texture_filter_anisotropic OES_element_index_uint OES_standard_derivatives OES_texture_float OES_texture_float_linear OES_texture_half_float OES_texture_half_float_linear OES_vertex_array_object WEBGL_color_buffer_float WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_depth_texture WEBGL_draw_buffers WEBGL_lose_context
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  • webgl1Version: OpenGL ES 2.0.0 (ANGLE 2.1.0.5eaf76b0bfd1)
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  • windowLayerManagerRemote: True
  • windowLayerManagerType: WebRender
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jscher2000
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Hi, could you try the steps in the following article: Edit or delete a login in Firefox Lockwise on desktop.

Please let us know whether that works, or whether the article needs further work. Thanks.

Hi, could you try the steps in the following article: [[Edit or delete a login in Firefox Lockwise on desktop]]. Please let us know whether that works, or whether the article needs further work. Thanks.
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This does not work because Lockwise only shows the good login/password combination for the website.

It does not show the bad combination. If it did show the bad combination, then I could delete it.

This does not work because Lockwise only shows the good login/password combination for the website. It does not show the bad combination. If it did show the bad combination, then I could delete it.
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jscher2000
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Could you try this method:

When the drop-down of usernames appears, use the down arrow key on the keyboard to highlight the one you want to remove.

Press Shift+Delete on the keyboard to remove it.

Does that work?

Could you try this method: When the drop-down of usernames appears, use the down arrow key on the keyboard to highlight the one you want to remove. Press Shift+Delete on the keyboard to remove it. Does that work?
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cor-el
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So, if you type/paste the domain in the search bar on the about:logins page you only see one entry as the result ?

So, if you type/paste the domain in the search bar on the about:logins page you only see one entry as the result ?
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I enter the website xxx.com

I see two entries:

One entry shows xxx.com

The other entry shows proofing.xxx.com

The first entry has the wrong password. The second entry has the correct password.

I enter the website xxx.com I see two entries: One entry shows xxx.com The other entry shows proofing.xxx.com The first entry has the wrong password. The second entry has the correct password.
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cor-el
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Try to remove both entries and let Firefox once again ask to store the login for this website.

Try to remove both entries and let Firefox once again ask to store the login for this website.
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I did this.

When I logged into the site, my user name was already there.

I had to enter the password.

I saved the username and password.

I got into the site.

I looked up the site on the drop down user names.

There was only one entry with the correct username and password.

I logged back into the site with no problems.

I have many websites with this problem, some with four or five choices for user names. Do I need to just delete all of these and start over with the current user name and password?

I did this. When I logged into the site, my user name was already there. I had to enter the password. I saved the username and password. I got into the site. I looked up the site on the drop down user names. There was only one entry with the correct username and password. I logged back into the site with no problems. I have many websites with this problem, some with four or five choices for user names. Do I need to just delete all of these and start over with the current user name and password?
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cor-el
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Sometimes a website may change and a previously saved logins may no longer work.

Current Firefox releases also show passwords for sub domains in the drop-down list and that might explain that you were able to select the other entry.

  • about:config -> signon.includeOtherSubdomainsInLookup

In case of issues, usually best is to remove unneeded login entries and start anew.

Sometimes a website may change and a previously saved logins may no longer work. Current Firefox releases also show passwords for sub domains in the drop-down list and that might explain that you were able to select the other entry. *about:config -> signon.includeOtherSubdomainsInLookup In case of issues, usually best is to remove unneeded login entries and start anew.
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