X
Πατήστε εδώ για μετάβαση στην έκδοση της ιστοσελίδας για κινητές συσκευές.

Φόρουμ υποστήριξης

Suddenly can't make PayPal payments on eBay using Firefox

Δημοσιεύτηκε

I've had no problems for years when using PayPal to pay for Ebay items, but suddenly 14/02/2020 the PayPal pop-up window just sits there with the spinning circle. Paying by credit/debit card works fine, but I want the payment to come straight out from my bank account. Followed the simple instructions like disabling AdBlocker and checking Pop-ups are allowed, as given in other answers. Still stuck for a solution, saw elsewhere a reference to user_pref file but that just confused me as I'm not that technically minded. Any help would be gratefully received.

I've had no problems for years when using PayPal to pay for Ebay items, but suddenly 14/02/2020 the PayPal pop-up window just sits there with the spinning circle. Paying by credit/debit card works fine, but I want the payment to come straight out from my bank account. Followed the simple instructions like disabling AdBlocker and checking Pop-ups are allowed, as given in other answers. Still stuck for a solution, saw elsewhere a reference to user_pref file but that just confused me as I'm not that technically minded. Any help would be gratefully received.
Παράθεση

Επιπρόσθετες λεπτομέρειες συστήματος

Εγκατεστημένα αρθρώματα

  • Shockwave Flash 32.0 r0

Εφαρμογή

  • Πλατφόρμα χρήστη: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:73.0) Gecko/20100101 Firefox/73.0

Περισσότερες πληροφορίες

Scribe 736 λύσεις 3515 απαντήσεις
Δημοσιεύτηκε

Hi, try turning off 'Enhanced Tracking Protection' for Ebay and PayPal by clicking the shield icon at the left-hand end of the address bar when you are on those sites - Enhanced Tracking Protection in Firefox for desktop


If that doesn't help, hold down the Shift key when you start Firefox to start in Safe Mode. More - Troubleshoot Firefox issues using Safe Mode

If it works in Safe Mode, restart Firefox, then disable any theme or extensions you have - 3-bar menu > Add-ons > Themes/Extensions and restart Firefox again; now if it's OK, re-enable them one by one until you find the culprit. You may need to restart Firefox after enabling some extensions.

If your question is resolved by this or another answer, please help other users by marking the best reply as Solved. Thank you!

Hi, try turning off 'Enhanced Tracking Protection' for Ebay and PayPal by clicking the shield icon at the left-hand end of the address bar when you are on those sites - [[Enhanced Tracking Protection in Firefox for desktop]] --------------------------------- If that doesn't help, hold down the Shift key when you start Firefox to start in Safe Mode. More - [[Troubleshoot Firefox issues using Safe Mode]] If it works in Safe Mode, restart Firefox, then disable any theme or extensions you have - 3-bar menu > Add-ons > Themes/Extensions and restart Firefox again; now if it's OK, re-enable them one by one until you find the culprit. You may need to restart Firefox after enabling some extensions. ''If your question is resolved by this or another answer, please help other users by marking the best reply as Solved. Thank you!''

Τροποποιήθηκε στις από το χρήστη Scribe

Σάς φάνηκε χρήσιμο;
Παράθεση
Δημοσιεύτηκε

Ιδιοκτήτης ερώτησης

Hi thank you for your reply. I have turned off 'Enhanced Tracking Protection' for both sites without any luck. I will leave your second suggestion until later in the week as I'm not that technically minded. Hopefully the problem will be corrected by ebay or Firefox before I try suggestion No.2 and get myself in a tangle.

Apparently others have had the same problem.

Hi thank you for your reply. I have turned off 'Enhanced Tracking Protection' for both sites without any luck. I will leave your second suggestion until later in the week as I'm not that technically minded. Hopefully the problem will be corrected by ebay or Firefox before I try suggestion No.2 and get myself in a tangle. Apparently others have had the same problem.

Τροποποιήθηκε στις από το χρήστη djmb

Σάς φάνηκε χρήσιμο;
Παράθεση
Κάντε μια ερώτηση

Πρέπει να συνδεθείτε στο λογαριασμό σας για να απαντήσετε στις δημοσιεύσεις. Παρακαλούμε ξεκινήστε μια νέα ερώτηση, αν δεν έχετε ήδη λογαριασμό.