Pages not loading correctly, buttons not working, and local storage can't be turned on -- is this a lost cause?
Greetings -
I'm experiencing multiple issues on Firefox and I'm wondering if these can be fixed, or I'm I'm better off re-installing. To wit:
1) Certain sites have stopped loading properly. For instance until earlier today I could load Facebook with no problem, but now only the top blue menu bar will load; the rest of the page is blank white. Oftentimes this has happended with certain other sites; for instance I've not had full functionality on Vimeo or the New York Times' sites for a while. Until recently when I've had this issue with Facebook I've been able to clear the cache and re-load and that has been working, but today I tried this and now that solution doesn't work.
2) Certain buttons don't function, such as video playback buttons on The Guardian's site, or certain playback and navigation buttons on Netflix.
3) I tired to log into my Firefox account and got the warning message "Cookies and local storage are required. Please enable cookies and local storage in your browser to access Firefox Accounts. Doing so will enable functionality such as remembering you between sessions." Cookies *are* enabled, however, and nothing seems to turn them back on. I've even tried trashing the cookies.sqlite file and re-starting, it doesn't help.
I'm tempted to trash the whole install and start from scratch (I've been upgrading from one to the next for over ten years now), but I have thousands of bookmarks I want to preserve, plus many passwords, and now I cannot even log into my Firefox account on the browser itself due to the erroneous "cookies" error massage to confirm that all my passwords are safely backed up. I've tried re-starting in safe mode with all plug-in disabled, and that did nothing to solve my problems.
Er... help?!
Επιλεγμένη λύση
a firefox refresh would be the best option in this case and should also address the problem: Refresh Firefox - reset add-ons and settings
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hello, when you visit https://firefox-storage-test.glitch.me/ what results is the page displaying?
It reads,
"Investigating... If this doesn't go away, things are unexpectedly broken. "
philipp said
hello, when you visit https://firefox-storage-test.glitch.me/ what results is the page displaying?
thanks. could you try renaming the storage directory and storage.sqlite file in your profile folder while firefox is closed and see if this is making a difference?
Sure -- rename them to what, exactly?
philipp said
thanks. could you try renaming the storage directory and storage.sqlite file in your profile folder while firefox is closed and see if this is making a difference?
just "oldstorage" should be enough - thnx for following up!
You're welcome, thank you for responding.
I renamed those as you suggested, and now no pages will load at all.
philipp said
just "oldstorage" should be enough - thnx for following up!
ok, if this made things worse, then please rename them back to the original filenames (while firefox isn't running)...
Update: after a long wait pages did eventually load. However the situation with problems above persists (pages not loading fully, buttons not working) even when launching in safe mode. Even buttons that worked recently now do not function-- I can't even log into my Google account anymore because once I enter my email address, the "next" button doesn't work.
Also, I still get the same storage warning when trying to log into my Firefox account ("Cookies and local storage are required. Please enable cookies and local storage in your browser to access Firefox Accounts. Doing so will enable functionality such as remembering you between sessions.")
Should I just delete the whole application and re-install everything? Seems like possibly the only fix, though I want to make sure I delete everything that should be deleted, while saving my bookmarks.
Airstreamdriver said
You're welcome, thank you for responding. I renamed those as you suggested, and now no pages will load at all. philipp saidjust "oldstorage" should be enough - thnx for following up!
Επιλεγμένη λύση
a firefox refresh would be the best option in this case and should also address the problem: Refresh Firefox - reset add-ons and settings
Ok, I'll give it a shot and let you know -- thanks
philipp said
a firefox refresh would be the best option in this case and should also address the problem: Refresh Firefox - reset add-ons and settings
Hot dang -- that fixed EVERYTHING.
I can't thank you enough, some of this stuff has been vexing me for ages. If there's anything else I can do by way of thanks, let me know.
Thank you thank you thank you!
Airstreamdriver said
Ok, I'll give it a shot and let you know -- thanks philipp saida firefox refresh would be the best option in this case and should also address the problem: Refresh Firefox - reset add-ons and settings
please rename them back to the original filenames (while firefox isn't running)..