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google hangouts video calls stopped working in XP

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I know that XP is not officially supported, but hangouts calls worked in FF before, I made the last successful call several days ago. Now both on my and other person's computers which have the same OS (XP SP3) and FF (52.1.1) we get "plugin blocked"when trying to make a call (text messages are OK). Both googletalk plugins ( npgoogletalk.dll and npo1d.dll, ver 5.41.3.0) are installed and enabled. I tried to install the newer version of the plugin but got error 1612 - is it because it doesn't run on XP? Anyway, ver 5.41.3.0 worked perfectly till now. Can anything be done to make hangouts work again? (Do NOT tell me to change OS - I will not!!!)

I know that XP is not officially supported, but hangouts calls worked in FF before, I made the last successful call several days ago. Now both on my and other person's computers which have the same OS (XP SP3) and FF (52.1.1) we get "plugin blocked"when trying to make a call (text messages are OK). Both googletalk plugins ( npgoogletalk.dll and npo1d.dll, ver 5.41.3.0) are installed and enabled. I tried to install the newer version of the plugin but got error 1612 - is it because it doesn't run on XP? Anyway, ver 5.41.3.0 worked perfectly till now. Can anything be done to make hangouts work again? (Do NOT tell me to change OS - I will not!!!)
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Επιπρόσθετες λεπτομέρειες συστήματος

Εγκατεστημένα αρθρώματα

  • Version 5.41.3.0
  • Shockwave Flash 32.0 r0

Εφαρμογή

  • Firefox 52.1.1
  • Πλατφόρμα χρήστη: Mozilla/5.0 (Windows NT 5.1; rv:52.0) Gecko/20100101 Firefox/52.0
  • URL υποστήριξης: https://support.mozilla.org/1/firefox/52.1.1/WINNT/en-US/

Επεκτάσεις

  • Adblock Plus 2.8.2 ({d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d})
  • Application Update Service Helper 2.0 (aushelper@mozilla.org)
  • Multi-process staged rollout 1.9 (e10srollout@mozilla.org)
  • Pocket 1.0.5 (firefox@getpocket.com)
  • Saved Password Editor 2.10.3 (savedpasswordeditor@daniel.dawson)
  • uBlock Origin 1.12.4 (uBlock0@raymondhill.net)
  • Web Compat 1.0 (webcompat@mozilla.org)
  • YouTube Flash Video Player 53.0 ({f3bd3dd2-2888-44c5-91a2-2caeb33fb898})
  • YouTube HTML5 Player 1.10.1-signed.1-signed ({b6b1a201-b252-484f-b9fe-68efbb273fbd})
  • Adblock Plus Pop-up Addon 0.9.2.1-signed.1-signed (adblockpopups@jessehakanen.net) (Ανενεργό)
  • Element Hiding Helper for Adblock Plus 1.4 (elemhidehelper@adblockplus.org) (Ανενεργό)
  • Microsoft .NET Framework Assistant 1.0 ({20a82645-c095-46ed-80e3-08825760534b}) (Ανενεργό)
  • Places Maintenance 2.0.2 (places-maintenance@bonardo.net) (Ανενεργό)
  • SQLite Manager 0.8.3.1-signed (SQLiteManager@mrinalkant.blogspot.com) (Ανενεργό)
  • Troubleshooter 1.1a.1-signed (troubleshooter@mozilla.org) (Ανενεργό)

Javascript

  • incrementalGCEnabled: True

Γραφικά

  • adapterDescription: NVIDIA GeForce 9600 GT
  • adapterDescription2:
  • adapterDeviceID: 0x0622
  • adapterDeviceID2:
  • adapterDrivers: nv4_disp
  • adapterDrivers2:
  • adapterRAM: Unknown
  • adapterRAM2:
  • adapterSubsysID: 00000000
  • adapterSubsysID2:
  • adapterVendorID: 0x10de
  • adapterVendorID2:
  • crashGuards: []
  • currentAudioBackend: winmm
  • direct2DEnabled: False
  • direct2DEnabledMessage: [u'']
  • directWriteEnabled: False
  • directWriteVersion: 0.0.0.0
  • driverDate: 7-2-2014
  • driverDate2:
  • driverVersion: 6.14.13.4052
  • driverVersion2:
  • failures: [u'[GFX1]: [D3D9] Failed to create the device, code: 0x8876086a', u'[GFX1-]: (gfxWindowsPlatform) Detected device reset: 9', u'[GFX1-]: (gfxWindowsPlatform) Finished device reset.', u'[GFX1-]: LayerManager::EndTransaction skip RenderLayer().', u'[GFX1-]: (gfxWindowsPlatform) Detected device reset: 9', u'[GFX1-]: (gfxWindowsPlatform) Finished device reset.', u'[GFX1-]: (gfxWindowsPlatform) Detected device reset: 9', u'[GFX1-]: (gfxWindowsPlatform) Finished device reset.', u'[GFX1-]: (gfxWindowsPlatform) Detected device reset: 9', u'[GFX1-]: (gfxWindowsPlatform) Finished device reset.', u'[GFX1-]: LayerManager::EndTransaction skip RenderLayer().', u'[GFX1-]: (gfxWindowsPlatform) Detected device reset: 9', u'[GFX1-]: (gfxWindowsPlatform) Finished device reset.', u'[GFX1-]: (nsWindow) Detected device reset: 9', u'[GFX1-]: (nsWindow) Finished device reset.', u'[GFX1-]: (gfxWindowsPlatform) Finished device reset.']
  • featureLog: {u'fallbacks': [], u'features': [{u'status': u'available', u'description': u'Compositing', u'log': [{u'status': u'available', u'type': u'default'}], u'name': u'HW_COMPOSITING'}, {u'status': u'unavailable', u'description': u'Direct3D11 Compositing', u'log': [{u'status': u'available', u'type': u'default'}, {u'status': u'unavailable', u'message': u'Direct3D11 not available on this computer', u'type': u'runtime'}], u'name': u'D3D11_COMPOSITING'}, {u'status': u'available', u'description': u'Direct3D9 Compositing', u'log': [{u'status': u'available', u'type': u'default'}], u'name': u'D3D9_COMPOSITING'}, {u'status': u'unavailable', u'description': u'Direct2D', u'log': [{u'status': u'unavailable', u'message': u'Direct2D is not available on Windows XP', u'type': u'default'}], u'name': u'DIRECT2D'}, {u'status': u'disabled', u'description': u'Direct3D11 hardware ANGLE', u'log': [{u'status': u'available', u'type': u'default'}, {u'status': u'disabled', u'message': u'D3D11 compositing is disabled', u'type': u'env'}], u'name': u'D3D11_HW_ANGLE'}]}
  • indices: [0, 4681, 4682, 4683, 4684, 4685, 4686, 4687, 4688, 4689, 4690, 4691, 4692, 4693, 4694, 4680]
  • info: {u'AzureCanvasAccelerated': 0, u'AzureCanvasBackend': u'skia', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'skia'}
  • isGPU2Active: False
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • supportsHardwareH264: No
  • webgl2Renderer: WebGL creation failed: * Error during ANGLE OpenGL init. * Error during ANGLE OpenGL init. * Error during ANGLE OpenGL init. * Error during ANGLE OpenGL init. * Error during ANGLE OpenGL init. * Exhausted GL driver caps.
  • webglRenderer: Google Inc. -- ANGLE (NVIDIA GeForce 9600 GT Direct3D9 vs_3_0 ps_3_0)
  • windowLayerManagerRemote: True
  • windowLayerManagerType: Direct3D 9

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James
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May not help but the last to still support WinXP and Vista was Fx 52.9.0esr and not the old Fx 52.1.1 Release.

http://archive.mozilla.org/pub/firefox/releases/52.9.0esr/win32/ https://www.mozilla.org/firefox/releases/

May not help but the last to still support WinXP and Vista was [https://www.mozilla.org/firefox/52.9.0/releasenotes/ Fx 52.9.0esr] and not the old [https://www.mozilla.org/firefox/52.1.1/releasenotes/ Fx 52.1.1] Release. http://archive.mozilla.org/pub/firefox/releases/52.9.0esr/win32/ https://www.mozilla.org/firefox/releases/
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No. that did not help :( But I fixed 1612 error (it was in my registry) and installed the new googletalk plugin. It didn't help either.

No. that did not help :( But I fixed 1612 error (it was in my registry) and installed the new googletalk plugin. It didn't help either.
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jscher2000
  • Top 10 Contributor
8838 λύσεις 72243 απαντήσεις
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etsenberg said

we get "plugin blocked"when trying to make a call (text messages are OK).

Where does that appear? Are you placing the call directly on Hangouts or in a little frame in a Gmail page?

''etsenberg [[#question-1270903|said]]'' <blockquote> we get "plugin blocked"when trying to make a call (text messages are OK). </blockquote> Where does that appear? Are you placing the call directly on Hangouts or in a little frame in a Gmail page?
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From https://hangouts.google.com/. I don't have it in gmail. The window for videochat opens, but instead of video there is a message "Plugin blocked Hangouts requires the Google Talk plugins to make calls. Click the unblock or trust button at the top of your browser to enable them. " Of course everything is enabled and allowed.

From https://hangouts.google.com/. I don't have it in gmail. The window for videochat opens, but instead of video there is a message "Plugin blocked Hangouts requires the Google Talk plugins to make calls. Click the unblock or trust button at the top of your browser to enable them. " Of course everything is enabled and allowed.
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