Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Αναζήτηση στην υποστήριξη

Προσοχή στις απάτες! Δεν θα σας ζητήσουμε ποτέ να καλέσετε ή να στείλετε μήνυμα σε κάποιον αριθμό τηλεφώνου ή να μοιραστείτε προσωπικά δεδομένα. Αναφέρετε τυχόν ύποπτη δραστηριότητα μέσω της επιλογής «Αναφορά κατάχρησης».

Learn More

I can't summarize my problem in a short sentence. How can I get more involved support?

  • 5 απαντήσεις
  • 1 έχει αυτό το πρόβλημα
  • 9 προβολές
  • Τελευταία απάντηση από Guillermo

more options

Firefox is installed on both my home laptop and my work desktop. I recently started getting the following error when trying to log into my bank site on the home laptop; "Bad Request

Your browser sent a request that this server could not understand. Size of a request header field exceeds server limit." I have included a screenshot.

I can log into the same site from my work computer with no problem. I also have Chrome installed on the laptop and can log into the bank site properly.

My laptop has Firefox version 68.0.2

Firefox is installed on both my home laptop and my work desktop. I recently started getting the following error when trying to log into my bank site on the home laptop; "Bad Request Your browser sent a request that this server could not understand. Size of a request header field exceeds server limit." I have included a screenshot. I can log into the same site from my work computer with no problem. I also have Chrome installed on the laptop and can log into the bank site properly. My laptop has Firefox version 68.0.2
Συνημμένα στιγμιότυπα

Επιλεγμένη λύση

have you tried opening the menu in the top right. ( the icon is 3 parallel lines)

then click preferences

now click privacy and security on the left

scroll down untill you see COOKIES AND SITE DATA in bold and under that click on "clear data..."

click clear

restart Firefox and try your bank website again

Ανάγνωση απάντησης σε πλαίσιο 👍 0

Όλες οι απαντήσεις (5)

more options

Επιλεγμένη λύση

have you tried opening the menu in the top right. ( the icon is 3 parallel lines)

then click preferences

now click privacy and security on the left

scroll down untill you see COOKIES AND SITE DATA in bold and under that click on "clear data..."

click clear

restart Firefox and try your bank website again

more options

Thank you, that did the trick.

more options

Note that this is usually about corrupted cookies and you only need to remove the cookies from the involved website and not all the cookies as that will make you logout from all websites and you also use all data stored by websites in a cookie.

more options

fl_shiekie said

Thank you, that did the trick.

Hello,

I am glad to hear that your problem has been resolved. If you haven't already, please select the answer that solves the problem. This will help other users with similar problems find the solution.

Thank you for contacting Mozilla Support.

more options

me too - bad cookie removed via CCleaner - thank you