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cant sign in with previous details

  • 18 απαντήσεις
  • 1 έχει αυτό το πρόβλημα
  • 75 προβολές
  • Τελευταία απάντηση από Damascus

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I last came here for support in 2017. I just tried to sign in but my details were not accepted. So I have registered with a new email and password. As yet I have not been asked to provide a username? Is there a reason for this.

Damascus

Επιλεγμένη λύση

I just re-read your original post and said out loud " Wait a minute  !"

It is your username you want to change, and only an administrator can do that ....

You can change your display name though .....

But if you're dead-set on having your username changed (and not just your display name, which is the name everyone can see) : let us know and we can forward this to an administrator.

(edit : typo .... )

Ανάγνωση απάντησης σε πλαίσιο 👍 1

Όλες οι απαντήσεις (18)

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It looks like your username is richard.swcatb

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Thank you for your response. Is there a reason for not being able to use my previous sign in details. How do I change my username.

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Hello McCoy Thanks for the links - a lot to read there. In the mean time I have tried to add a bit of info to my profile. When I click update there is a small box at the top of the page with 'please enter URL' What URL? I have also entered my old username.

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richard.swcatb said

Hello McCoy In the mean time I have tried to add a bit of info to my profile. When I click update there is a small box at the top of the page with 'please enter URL' What URL?

I really don't know (sorry .... )

Maybe FredMcD knows  ?

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Anyhow, the info I did put in my profile has not stuck. Thanks for your help. Lets see if Fred knows?

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Επιλεγμένη λύση

I just re-read your original post and said out loud " Wait a minute  !"

It is your username you want to change, and only an administrator can do that ....

You can change your display name though .....

But if you're dead-set on having your username changed (and not just your display name, which is the name everyone can see) : let us know and we can forward this to an administrator.

(edit : typo .... )

Τροποποιήθηκε στις από το χρήστη McCoy

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You did it - well done  !

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Hello McCoy I have just signed in and lo and behold there is my old user name in all the posts. That is what I call customer support. I did think it may not be accepted as I had used it before? Many thanks for your help and that of Fred's. I will now post a question regarding the reason I came to support.

Rgds Damascus

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Hello Damascus,

I'm sure that I'm speaking for Fred as well, when I say : my pleasure !

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McCoy said

You did it - well done  !

I cannot take the credit - my thanks must go to an administrator if that person is the only way to change usernames. So it is all sorted.

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I've been away. Well done both of you.Damascus said

I will now post a question

Will be looking for it.

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Damascus said

I cannot take the credit - my thanks must go to an administrator if that person is the only way to change usernames. So it is all sorted.

Uh-oh ..... So you do want your username changed  ? You changed your display name (= the name that we all see here), and I thought you were happy with that, so I haven't contacted an administrator about changing your username ....

Just to make sure : Do you want your username changed  ? If so, please let me know and I will try and contact an administrator.

But what we see here on the support site is "Damascus".....

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Hello McCoy Oh - I seem to have confused username/display name. I went into my profile and filled it in. When I came out and went to my thread it was still showing part of my email address. I went back to my profile to find it empty and have not tried again. My old username was Damascus so I am very content to leave it as my display name. Thank you for questioning my intent. Thanks again for your help Rgds Damascus

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Should you change your mind about changing your username (for whatever reason) : you know where to find us  !

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McCoy said

Should you change your mind about changing your username (for whatever reason) : you know where to find us  !

OK and thanks

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You can post a "Want to change my user name / e-mail address" request on the SUMO community discussions forum if you want to change the username or email address. Add [Attn: Admin] at the start of the thread title.

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Thank you cor-el - saved link in my bookmarks.