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Netflix won't play in Firefox

Δημοσιεύτηκε

Firefox is up to date. Windows 10 is up to date. Netflix video plays in all other browsers, IE 111, MS Edge, Chrome. It stopped playing in FF same time it stopped for the rest of the world about a year ago. I am tired of switching to another browser every time I go to Netflix. I have read other answers and they are all snippily saying that there is nothing wrong with FF but with settings in Windows 10. This doesn't fly because since Netflix video plays in ALL OTHER BROWSERS, this is a problem with FF not Windows 10. If FF would be so kind as to STOP being the bully in town ande conform to the same settings all other browsers use for playing Netflix video, this would be greatly appreciated. Meantime, instead of changing my Windows 10 settings to make FF happy over ALL OTHER BROWSERS, I will instead simply stop using , and convert solely to Chrome., If, in future, any of you scratch your heads and wonder why everyone fell away from FF remember these events. Goodbye.

Firefox is up to date. Windows 10 is up to date. Netflix video plays in all other browsers, IE 111, MS Edge, Chrome. It stopped playing in FF same time it stopped for the rest of the world about a year ago. I am tired of switching to another browser every time I go to Netflix. I have read other answers and they are all snippily saying that there is nothing wrong with FF but with settings in Windows 10. This doesn't fly because since Netflix video plays in ALL OTHER BROWSERS, this is a problem with FF not Windows 10. If FF would be so kind as to STOP being the bully in town ande conform to the same settings all other browsers use for playing Netflix video, this would be greatly appreciated. Meantime, instead of changing my Windows 10 settings to make FF happy over ALL OTHER BROWSERS, I will instead simply stop using , and convert solely to Chrome., If, in future, any of you scratch your heads and wonder why everyone fell away from FF remember these events. Goodbye.

Επιλεγμένη λύση

I can watch trailers on Amazon Prime. I can watch movies on IMDb. I just created an account with Netflix and it works fine.

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Επιπρόσθετες λεπτομέρειες συστήματος

Εγκατεστημένα αρθρώματα

  • Shockwave Flash 32.0 r0

Εφαρμογή

  • Πλατφόρμα χρήστη: Mozilla/5.0 (Windows NT 10.0; rv:66.0) Gecko/20100101 Firefox/66.0

Περισσότερες πληροφορίες

jscher2000
  • Top 10 Contributor
8695 λύσεις 71076 απαντήσεις
Δημοσιεύτηκε

What happens when you try to play Netflix video in Firefox? Is there a particular error message, player doesn't start, crash, etc.


In the past, some users reported they couldn't start the player when autoplay was disabled. I assume that was fixed by now but, if not, check the left end of the address bar for the media autoplay icon and if you find it, give Netflix permanent autoplay permission.


Did Widevine -- the plugin needed for sites that use Digital Rights Management (DRM) on their videos -- install successfully? You can check that it is installed and set to Always Activate on the Add-ons page. Either:

  • Ctrl+Shift+a (Mac: Command+Shift+a)
  • "3-bar" menu button (or Tools menu) > Add-ons
  • type or paste about:addons in the address bar and press Enter/Return

In the left column of the Add-ons page, click Plugins.

Then check the list on the right side. Also: Watch DRM content on Firefox.

What happens when you try to play Netflix video in Firefox? Is there a particular error message, player doesn't start, crash, etc. ---- In the past, some users reported they couldn't start the player when autoplay was disabled. I assume that was fixed by now but, if not, check the left end of the address bar for the media autoplay icon and if you find it, give Netflix permanent autoplay permission. ---- Did Widevine -- the plugin needed for sites that use Digital Rights Management (DRM) on their videos -- install successfully? You can check that it is installed and set to Always Activate on the Add-ons page. Either: * Ctrl+Shift+a (Mac: Command+Shift+a) * "3-bar" menu button (or Tools menu) > Add-ons * type or paste '''about:addons''' in the address bar and press Enter/Return In the left column of the Add-ons page, click Plugins. Then check the list on the right side. Also: [[Watch DRM content on Firefox]].
jamonit 0 λύσεις 12 απαντήσεις
Δημοσιεύτηκε

My error message (i have the same problem) is F7703-1290

My error message (i have the same problem) is F7703-1290
My_Cheese_Is_Slippin'
  • Top 10 Contributor
67 λύσεις 766 απαντήσεις
Δημοσιεύτηκε

Χρήσιμη απάντηση

Hi jamonit, Netflix Error F7703-1290 https://help.netflix.com/en/search?ui_action=is-netflix-down-search&q=Netflix+Error+F7703-1290
jamonit 0 λύσεις 12 απαντήσεις
Δημοσιεύτηκε

Thanks but my error code (Error F7703-1290) doesn't seem to be listed.

Thanks but my error code (Error F7703-1290) doesn't seem to be listed.
My_Cheese_Is_Slippin'
  • Top 10 Contributor
67 λύσεις 766 απαντήσεις
Δημοσιεύτηκε

Netflix Error F7703-1290 means that Netflix is DOWN.

Netflix Error F7703-1290 means that Netflix is DOWN.
jamonit 0 λύσεις 12 απαντήσεις
Δημοσιεύτηκε

But it works in Chrome.

But it works in Chrome.
My_Cheese_Is_Slippin'
  • Top 10 Contributor
67 λύσεις 766 απαντήσεις
Δημοσιεύτηκε

Hi jamonit, There are several posts here on the forum in regard to Netflix/Prime Video/Hulu/WidevineDRM having an ongoing issue failing to play movies.

Chrome was having problems, also, so, it is obviously not a browser specific problem.

I said Chrome was because I understand that they have updated their WidevineDRM recently. That update hasn't been released globally, yet.

Hi jamonit, There are several posts here on the forum in regard to Netflix/Prime Video/Hulu/WidevineDRM having an ongoing issue failing to play movies. Chrome ''was'' having problems, also, so, it is obviously not a browser specific problem. I said Chrome ''was'' because I understand that they have updated their WidevineDRM recently. That update hasn't been released globally, yet.
jamonit 0 λύσεις 12 απαντήσεις
Δημοσιεύτηκε

OK. So does that mean this is a Mozilla problem and I have to wait for a fix?

OK. So does that mean this is a Mozilla problem and I have to wait for a fix?
My_Cheese_Is_Slippin'
  • Top 10 Contributor
67 λύσεις 766 απαντήσεις
Δημοσιεύτηκε

Χρήσιμη απάντηση

It means that it's a Google/Widevine problem and you have to wait for it.

Go ahead and do what the boss-man here would do - use another browser for a while. He wouldn't waste his money away paying for movies and can't watch them.

Check back to see if Widevine got it's update here. You never know. It could be any minute.

It means that it's a Google/Widevine problem and you have to wait for it. Go ahead and do what the boss-man here would do - use another browser for a while. He wouldn't waste his money away paying for movies and can't watch them. Check back to see if Widevine got it's update here. You never know. It could be any minute.
jamonit 0 λύσεις 12 απαντήσεις
Δημοσιεύτηκε

OK, thanks for your help. At least I know where the problem is (I hate fixing symptoms and not causes :-))

OK, thanks for your help. At least I know where the problem is (I hate fixing symptoms and not causes :-))
My_Cheese_Is_Slippin'
  • Top 10 Contributor
67 λύσεις 766 απαντήσεις
Δημοσιεύτηκε

Enjoy your movies!

and

Browse Safe!

Enjoy your movies! and Browse Safe!
Δημοσιεύτηκε

Ιδιοκτήτης ερώτησης

As usual, NONE of this solved the problem, although the answer was gleefully saying it USED to be a CHROME problem, too, but isn't anymore because CHROME finally updated to fix the problem, but slyly skipped around confessing a MOZILLA problem by saying the complainers need to WAIT for a GOOGLE fix. (in MOZILLA). Anyhoo... STILL DOESN'T PLAY IN MOZILLA. No problem though, I'm STILL USING A DIFFERENT BROWSER instead of Mozilla... tired of the dances with the sly answers. Chrome has NEVER not played my Netflix or any other content. Big tongue out at you guys. The only reason I even tried Mozilla again was due to these "answers" piled up in my email.

As usual, NONE of this solved the problem, although the answer was gleefully saying it USED to be a CHROME problem, too, but isn't anymore because CHROME finally updated to fix the problem, but slyly skipped around confessing a MOZILLA problem by saying the complainers need to WAIT for a GOOGLE fix. (in MOZILLA). Anyhoo... STILL DOESN'T PLAY IN MOZILLA. No problem though, I'm STILL USING A DIFFERENT BROWSER instead of Mozilla... tired of the dances with the sly answers. Chrome has NEVER not played my Netflix or any other content. Big tongue out at you guys. The only reason I even tried Mozilla again was due to these "answers" piled up in my email.
My_Cheese_Is_Slippin'
  • Top 10 Contributor
67 λύσεις 766 απαντήσεις
Δημοσιεύτηκε

Επιλεγμένη λύση

I can watch trailers on Amazon Prime. I can watch movies on IMDb. I just created an account with Netflix and it works fine.

I can watch trailers on Amazon Prime. I can watch movies on IMDb. I just created an account with Netflix and it works fine.
Δημοσιεύτηκε

Ιδιοκτήτης ερώτησης

My_Cheese_Is_Slippin' said

I can watch trailers on Amazon Prime. I can watch movies on IMDb. I just created an account with Netflix and it works fine.

That's funny, because just a few days ago on 9/21 you told someone a Chrome problem was a a Google/Widevine problem, but it was fixed, and when that person replied questioning if that meant it was also the Mozilla problem, you answered as follows, which sounds like an agreement that it isn't working in Mozilla, and told them to just "wait." for GOOGLE to fix the problem in Mozilla, that it already fixed in Chrome, per your statement in a yet another prior answer. I still stand by the browser which never gives me a headache... ever. Chrome.

<Quote> It means that it's a Google/Widevine problem and you have to wait for it.

Go ahead and do what the boss-man here would do - use another browser for a while. He wouldn't waste his money away paying for movies and can't watch them.

Check back to see if Widevine got it's update here. You never know. It could be any minute.

''My_Cheese_Is_Slippin' [[#answer-1254740|said]]'' <blockquote> I can watch trailers on Amazon Prime. I can watch movies on IMDb. I just created an account with Netflix and it works fine. </blockquote> That's funny, because just a few days ago on 9/21 you told someone a Chrome problem was a a Google/Widevine problem, but it was fixed, and when that person replied questioning if that meant it was also the Mozilla problem, you answered as follows, which sounds like an agreement that it isn't working in Mozilla, and told them to just "wait." for GOOGLE to fix the problem in Mozilla, that it already fixed in Chrome, per your statement in a yet another prior answer. I still stand by the browser which never gives me a headache... ever. Chrome. <Quote> It means that it's a Google/Widevine problem and you have to wait for it. Go ahead and do what the boss-man here would do - use another browser for a while. He wouldn't waste his money away paying for movies and can't watch them. Check back to see if Widevine got it's update here. You never know. It could be any minute.