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I keep losing the ability to download things

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  • 1 έχει αυτό το πρόβλημα
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  • Τελευταία απάντηση από FredMcD

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Something that I think first began happening in the last 4-6 months. I can fix it by doing the Firefox "refresh/restart" but it keeps coming back. I had to do a refresh on March 10th and now I'm having the same problem again. Basically it's unable to download anything. Email attachments, files from a website. A pdf from a facebook chat log. Firefox acts just like it does when you normally go to download a file. Brief pause, some activity in the bottom left corner. Everything appears exactly right except instead of that little extra window popping up to confirm how you want to save it or where. That window never pops up and nothing happens. No files show up in my download history or default download locations. I only use 3 add ons. Firefox Lightbeam, Flagfox and noscript. But even if I disable all of them and restart my browser the problem persists. So basically I'm opening up other browsers and copy pasting the URL's into them to quickly download stuff because my preferred browser keeps losing the ability to download things :/ and it's annoying to keep doing the restart option and toggle the few menu settings/background I have back on.

Something that I think first began happening in the last 4-6 months. I can fix it by doing the Firefox "refresh/restart" but it keeps coming back. I had to do a refresh on March 10th and now I'm having the same problem again. Basically it's unable to download anything. Email attachments, files from a website. A pdf from a facebook chat log. Firefox acts just like it does when you normally go to download a file. Brief pause, some activity in the bottom left corner. Everything appears exactly right except instead of that little extra window popping up to confirm how you want to save it or where. That window never pops up and nothing happens. No files show up in my download history or default download locations. I only use 3 add ons. Firefox Lightbeam, Flagfox and noscript. But even if I disable all of them and restart my browser the problem persists. So basically I'm opening up other browsers and copy pasting the URL's into them to quickly download stuff because my preferred browser keeps losing the ability to download things :/ and it's annoying to keep doing the restart option and toggle the few menu settings/background I have back on.

Όλες οι απαντήσεις (16)

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Separate Security Issue: Update your Flash Player or remove it using these links; Uninstall Flash Player | Windows {web link} Uninstall Flash Player | Mac {web link}

Note: Windows users should download the ActiveX for Internet Explorer. and the plugin for Plugin-based browsers (like Firefox).

Note: Windows 8 and Windows 10 have built-in flash players and Adobe will cause a conflict. Install the plugin only. Not the ActiveX.

Flash Player Version 32.0.0.156

https://get.adobe.com/flashplayer/ Direct link scans current system and browser Note: Other software is offered in the download. <Windows Only>

https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, Win IE . . . .) Note: Other software is offered in the download. <Windows Only> +++++++++++++++++++ See if there are updates for your graphics drivers https://support.mozilla.org/en-US/kb/upgrade-graphics-drivers-use-hardware-acceleration

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Is the download problem all the times, sometimes? Is this with many websites, some, a few?

Do the downloads work at startup, but stop working after a while?


Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?


Start your Computer in safe mode with network support. Then start Firefox. Try Secure websites. Is the problem still there?

http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode Starting Any Computer In Safe Mode; Free Online Encyclopedia

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So I tried updating the flash player (I initially had 2 versions somehow, an older 28 and the current 32.) That didn't fix it. I tried a few more things including making sure windows was up to date. Graphics drivers was up to date. And uninstalled flash plugins totally using the method you linked. Still doesn't work.

However booting in safe mode it does work. However setting my theme to the default and disabling all 3 of my addons it does not work. What else does safe mode disable?

And to answer your other question, the problem is with all downloads in the browser anywhere. From my schools website to attachments in my own email. Downloading a pdf from version of a google doc I made etc... everything except torrent links. And they never work. Ever.

Picture provide of it running normal not working. And then of it in safe mode working. What else does safe mode disable? I've already changed my theme and disabled all my addons but it still doesn't work. Do I need to uninstall the theme's too!? It would be disappointing of the Okami theme was somehow bugged...

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cosmic73 said

So I tried updating the flash player . . . That didn't fix it

FredMcD said

Separate Security Issue: Update your Flash Player

cosmic73 said

booting in safe mode it does work. However . . . .
What else does safe mode disable?

https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode

Safe Mode is a troubleshooting mode that temporarily turns off hardware acceleration, resets some settings, and disables add-ons (extensions and themes). If the problem goes away, that tells us one thing. If it does not, that tells us something else.


It could be Hardware Acceleration. How to disable Hardware Acceleration {web link}

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I disabled hardware acceleration as per that link and unfortunately the problem persists :/

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Type about:support in the address bar and press Enter. Under the main banner, press the button; Copy Text To Clipboard.. Now in the Reply Box on the forum page, do a right-click in the box and select Paste.

This will show us your system details. No Personal Information Is Collected.

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Application Basics


Name: Firefox Version: 66.0.2 Build ID: 20190326175229 Update Channel: release User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:66.0) Gecko/20100101 Firefox/66.0 OS: Windows_NT 10.0 Multiprocess Windows: 1/1 Enabled by default Web Content Processes: 8/8 Enterprise Policies: Inactive Google Location Service Key: Found Google Safebrowsing Key: Found Mozilla Location Service Key: Found Safe Mode: false

Crash Reports


All Crash Reports Firefox Features


Name: Firefox Monitor Version: 2.8 ID: fxmonitor@mozilla.org

Name: Firefox Screenshots Version: 35.0.0 ID: screenshots@mozilla.org

Name: Form Autofill Version: 1.0 ID: formautofill@mozilla.org

Name: Web Compat Version: 3.0.2 ID: webcompat@mozilla.org

Name: WebCompat Reporter Version: 1.1.0 ID: webcompat-reporter@mozilla.org

Extensions


Name: Firefox Lightbeam Version: 2.1.0 Enabled: true ID: jid1-F9UJ2thwoAm5gQ@jetpack

Name: Flagfox Version: 6.1.12 Enabled: true ID: {1018e4d6-728f-4b20-ad56-37578a4de76b}

Name: NoScript Version: 10.6 Enabled: true ID: {73a6fe31-595d-460b-a920-fcc0f8843232}

Security Software


Type: Windows Defender Antivirus

Type: Windows Defender Antivirus

Type: Windows Firewall

Graphics


Can't post over 10,000 characters apparently lol.

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Graphics


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(adapter LUID: 000000000000838b) EGL_VERSION: 1.4 (ANGLE 2.1.0.eff6bfdb1db9) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_CHROMIUM_sync_control EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_ANGLE_robust_resource_initialization EGL_ANGLE_create_context_extensions_enabled EGL_MOZ_create_context_provoking_vertex_dont_care EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses EGL_KHR_debug EGL_ANGLE_explicit_context WebGL 2 Driver Renderer: Google Inc. -- ANGLE (NVIDIA GeForce GTX 1070 Direct3D11 vs_5_0 ps_5_0) WebGL 2 Driver Version: OpenGL ES 3.0 (ANGLE 2.1.0.eff6bfdb1db9) WebGL 2 Driver Extensions: GL_ANGLE_client_arrays GL_ANGLE_depth_texture GL_ANGLE_explicit_context GL_ANGLE_explicit_context_gles1 GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_multiview GL_ANGLE_pack_reverse_row_order GL_ANGLE_program_cache_control GL_ANGLE_request_extension GL_ANGLE_robust_client_memory GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_color_buffer_float_rgb GL_CHROMIUM_color_buffer_float_rgba GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_sync_query GL_EXT_blend_minmax GL_EXT_color_buffer_float GL_EXT_color_buffer_half_float GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_frag_depth GL_EXT_map_buffer_range GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_s3tc_srgb GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_norm16 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_KHR_parallel_shader_compile GL_KHR_robust_buffer_access_behavior GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_EGL_image_external_essl3 GL_OES_compressed_ETC1_RGB8_texture GL_OES_depth32 GL_OES_element_index_uint GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_surfaceless_context GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_vertex_array_object OES_compressed_EAC_R11_signed_texture OES_compressed_EAC_R11_unsigned_texture OES_compressed_EAC_RG11_signed_texture OES_compressed_EAC_RG11_unsigned_texture OES_compressed_ETC2_RGB8_texture OES_compressed_ETC2_RGBA8_texture OES_compressed_ETC2_punchthroughA_RGBA8_texture OES_compressed_ETC2_punchthroughA_sRGB8_alpha_texture OES_compressed_ETC2_sRGB8_alpha8_texture OES_compressed_ETC2_sRGB8_texture WebGL 2 Extensions: EXT_color_buffer

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Disable NoScript. Is the problem still there?

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Even with all addons disabled the problem persists.

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Then it's one of your settings. I called for more help.

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What are considered settings? I really have barely customized my Firefox at all. Like, I have a different theme. I enabled the menu setting at the top.. I don't have a lot going on :/? And it's weird because if I do the Firefox refresh everything will work for a while. Then it comes back somehow?

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Anything that tells the program how to work is a setting.

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I mean, I changed the default folder for my downloads to my desktop? Does that count?

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I called again.