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Why the correct password for sign in Support can not work properly?
All Replies (6)
Is there a problem?
not settled yet.
Is the problem with many websites, some, a few?
Have you checked the stored password? Type about:preferences#security<enter> in the address bar. Look under Logins,
Note: For Firefox 56+ its; about:preferences#privacy Look under Forms & Passwords +++++++++++++++++++++++++++++++ Turn on Remember Logins. To check the passwords you have listed, press Saved Logins.
Press the Exceptions button and see what's inside.
https://support.mozilla.org/en-US/kb/usernames-and-passwords-are-not-saved Usernames and passwords are not saved
https://support.mozilla.org/en-US/kb/fix-login-issues-on-websites-require-passwords Fix login issues on websites that require a username and password
Dear Support team,
Greatly appreciate your soonest and patient reply. Actually the user name for log in to Firefox support community should be not email address. I forgot to key in user name preset instead of the said email address. Now it’s ok.
Best Rgds Kurt Pan