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Blocking Javascript on Hulu

Δημοσιεύτηκε

I am using Firefox version 59.0b4 (32-bit) and last night Hulu stopped working. Now when I log in to the site it gives me the message:

Watch TV shows and movies free online. Stream episodes of Family Guy, Grey's Anatomy, SNL, Modern Family and many more hit shows.

It appears that software on your computer is blocking JavaScript. To enjoy Hulu.com, you'll need to enable JavaScript in your web browser. Please configure your security software or browser plugins to allow Hulu.com to load JavaScript.

If you require assistance, please contact customer support.

I checked on Microsoft Edge and it is working just fine, so it is not my Kaspersky that is causing this issue. So this is obviously a Firefox problem. I realized I am using a Beta version, so perhaps this is some functionality that has not made it in. But beyond uninstalling Firefox and installing another version, how do I fix this?

I am using Firefox version 59.0b4 (32-bit) and last night Hulu stopped working. Now when I log in to the site it gives me the message: Watch TV shows and movies free online. Stream episodes of Family Guy, Grey's Anatomy, SNL, Modern Family and many more hit shows. It appears that software on your computer is blocking JavaScript. To enjoy Hulu.com, you'll need to enable JavaScript in your web browser. Please configure your security software or browser plugins to allow Hulu.com to load JavaScript. If you require assistance, please contact customer support. I checked on Microsoft Edge and it is working just fine, so it is not my Kaspersky that is causing this issue. So this is obviously a Firefox problem. I realized I am using a Beta version, so perhaps this is some functionality that has not made it in. But beyond uninstalling Firefox and installing another version, how do I fix this?

Επιλεγμένη λύση

Hi,

You already ruled out Kaspersky because you don't get this message whilst using another browser - would you try and disable it anyway, just in case it does make a difference  ?

According to your system details you don't use any script blocking extensions, as mentioned here :

https://help.hulu.com/s/article/javascript-is-blocked?language=en_US

Leaves clearing the cache - would you give that a try  ?

https://support.mozilla.org/en-US/kb/how-clear-firefox-cache

Ανάγνωση απάντησης σε πλαίσιο 2

Επιπρόσθετες λεπτομέρειες συστήματος

Εγκατεστημένα αρθρώματα

  • Shockwave Flash 28.0 r0

Εφαρμογή

  • Firefox 59.0b4
  • Πλατφόρμα χρήστη: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:59.0) Gecko/20100101 Firefox/59.0
  • URL υποστήριξης: https://support.mozilla.org/1/firefox/59.0/WINNT/en-US/

Επεκτάσεις

  • Kaspersky Protection 5.1.94.24d-20171109154438 (light_plugin_448EC0843447455C9DA355B3C2811D6A@kaspersky.com)
  • Adobe Acrobat 18.0.4 (web2pdfextension.17@acrobat.adobe.com) (Ανενεργό)

Javascript

  • incrementalGCEnabled: True

Γραφικά

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  • adapterRAM2:
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  • driverDate: 10-24-2016
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  • webgl2DriverExtensions: GL_ANGLE_client_arrays GL_ANGLE_depth_texture GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_multiview GL_ANGLE_pack_reverse_row_order GL_ANGLE_program_cache_control GL_ANGLE_request_extension GL_ANGLE_robust_client_memory GL_ANGLE_robust_resource_initialization GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_color_buffer_float_rgb GL_CHROMIUM_color_buffer_float_rgba GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_sync_query GL_EXT_blend_minmax GL_EXT_color_buffer_float GL_EXT_color_buffer_half_float GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_frag_depth GL_EXT_map_buffer_range GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_s3tc_srgb GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_norm16 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_EGL_image_external_essl3 GL_OES_compressed_ETC1_RGB8_texture GL_OES_depth32 GL_OES_element_index_uint GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_surfaceless_context GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_vertex_array_object
  • webgl2Extensions: EXT_color_buffer_float EXT_texture_filter_anisotropic EXT_disjoint_timer_query OES_texture_float_linear WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_lose_context
  • webgl2Renderer: Google Inc. -- ANGLE (Intel(R) HD Graphics 520 Direct3D11 vs_5_0 ps_5_0)
  • webgl2Version: OpenGL ES 3.0 (ANGLE 2.1.0.db3422764a9b)
  • webgl2WSIInfo: EGL_VENDOR: Google Inc. (adapter LUID: 00000000000110c6) EGL_VERSION: 1.4 (ANGLE 2.1.0.db3422764a9b) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture_nv12 EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_CHROMIUM_sync_control EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses EGL_ANGLE_display_robust_resource_initialization
  • windowLayerManagerRemote: True
  • windowLayerManagerType: Direct3D 11
  • windowUsingAdvancedLayers: True

Τροποποιημένες προτιμήσεις

Διάφορα

  • JS Χρήστη: Όχι
  • Προσβασιμότητα: Όχι
FredMcD
  • Top 10 Contributor
4269 λύσεις 59852 απαντήσεις
Δημοσιεύτηκε

Javascript is on by default.

Open the webpage in the browser. Once the page is loaded, Left click the address bar icon.

Click Permissions. Make sure everything is turned on.


Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

Javascript is on by default. Open the webpage in the browser. Once the page is loaded, '''Left''' click the address bar icon. Click Permissions. Make sure everything is turned on. ----------------- [https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Start Firefox in Safe Mode] {web link} by holding down the '''<Shift> ''(Mac=Options)''''' key, and then starting Firefox. A small dialog should appear. Click '''Start In Safe Mode''' (not Refresh). Is the problem still there?
Happy112 561 λύσεις 5694 απαντήσεις
Δημοσιεύτηκε

Επιλεγμένη λύση

Hi,

You already ruled out Kaspersky because you don't get this message whilst using another browser - would you try and disable it anyway, just in case it does make a difference  ?

According to your system details you don't use any script blocking extensions, as mentioned here :

https://help.hulu.com/s/article/javascript-is-blocked?language=en_US

Leaves clearing the cache - would you give that a try  ?

https://support.mozilla.org/en-US/kb/how-clear-firefox-cache

Hi, You already ruled out Kaspersky because you don't get this message whilst using another browser - would you try and disable it anyway, just in case it does make a difference ? According to your system details you don't use any script blocking extensions, as mentioned here : https://help.hulu.com/s/article/javascript-is-blocked?language=en_US Leaves clearing the cache - would you give that a try ? https://support.mozilla.org/en-US/kb/how-clear-firefox-cache
Δημοσιεύτηκε

Ιδιοκτήτης ερώτησης

Perfect that solved my problem by clearing the cache.

Perfect that solved my problem by clearing the cache.
Happy112 561 λύσεις 5694 απαντήσεις
Δημοσιεύτηκε

rpt319 said

Perfect that solved my problem by clearing the cache.

Yay  ! That was fast - well done  !

''rpt319 [[#answer-1071440|said]]'' <blockquote> Perfect that solved my problem by clearing the cache. </blockquote> Yay ! That was fast - well done !