Firefox crashes

6 έτη πριν

28/12/17, 10:35 π.μ.

bp-5fe4c245-43c4-47d8-affa-1d2741171229

Are you using Firefox ESR?

Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

👍 0

Answer 1 · 2017-12-28 10:35:40

FredMcD

28/12/17, 11:29 π.μ.

Product Firefox Release Channel release Version 55.0.3 Build ID 20170824053622 OS Windows 7 OS Version 6.1.7600

bp-5fe4c245-43c4-47d8-affa-1d2741171229 Signature: JS::Zone::~Zone

This is for Sumo's Related Bugs 1402473 RESOLVED FIXED Intermittent PROCESS-CRASH | tps | application crashed [@ JS::Zone::~Zone]

1402225 RESOLVED WORKSFORME Intermittent PROCESS-CRASH | tps | application crashed [@ JS::Zone::~Zone]

Answer 2 · 2017-12-28 10:35:40

28/12/17, 11:32 π.μ.

Are you using Firefox ESR?

Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?