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I need my Roboform. Add-ons is missing in the triple bars

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The addon is missing when I click on the triple bars so can't add the Roboform bar. If it is under the triple bar do I have to open it each time I log in? This is really a problem. I NEED it now. Thank you.

The addon is missing when I click on the triple bars so can't add the Roboform bar. If it is under the triple bar do I have to open it each time I log in? This is really a problem. I NEED it now. Thank you.

Όλες οι απαντήσεις (3)

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How an extension is made and what features the extension has is the responsibility of the developer of that extension. Siber Systems is responsible for the RoboForm extension for Firefox, so ask them if or when they will have a suitable WebExtension to meet your expectations.

RoboForm has always been offered as an extension for Firefox, so that's nothing new. That said, RoboForm has recently released a new WebExtension for Firefox which has "less power" than the traditional Firefox extensions of the past. Best compared to what they do for Chrome and Edge which both use WebExtensions, rather than to Internet Explorer and Firefox of the recent past.

Please let us know if this solved your issue or if need further assistance.

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I will take this on in a general way. Firefox Extensions as they where are a security risk. With all the hype about security and hacking then you should know that this then is important and changes had to be made to enhance "your" security.

Hence new instructions where issued to developers to make changes to "their" Extensions as Mozilla Firefox developed a new engine to run underneath the UI.

Also the W3C.og (World Wide Web Consortium) in charge of standards and practices for webpages and how to code things has made changes that required Mozilla to make Changes to Firefox to be in compliance with these updating and ever changing standards.

Thus everything in the last year has been leading to Firefox Quantum Version 57 release date Nov. 14th 2017 https://www.mozilla.org/en-US/firefox/quantum/ and thus explains the changes as what happens with every web browser and web page design.

Regards. Please let us know if this solved your issue or if need further assistance.

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Roboform changed how its extension works a couple months ago to the style used in Chrome. Instead of having a full toolbar in the upper toolbar area, there is a single button leading to a drop-drop menu. Can you find that one? It also can display a "lower toolbar" either below the window or overlapping the bottom of the window.

To get a better idea of what's going on with Roboform, please open the Add-ons page. Either:

  • Ctrl+Shift+a (Mac: Command+Shift+a)
  • "3-bar" menu button (or Tools menu) > Add-ons
  • type or paste about:addons in the address bar and press Enter/Return

In the left column of the Add-ons page, click Extensions. Then see whether you can find Roboform on the right side. If it is disabled, it will be at the bottom of the list.

Once the extension is listed and enabled, click its Options button or More link to configure its settings. If they do not appear (compare the attached screenshot), click Extensions in the left column and try again.

Can you get it back up and running?