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Google says that my browser is not updated however,I have updated it and it still says im using an old version currently I cannot watch youtube because of this.

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  • Τελευταία απάντηση από cor-el

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This has been going on for 2 weeks now and all things related to google it says I need to update my browser.

This has been going on for 2 weeks now and all things related to google it says I need to update my browser.

Επιλεγμένη λύση

Your Firefox is identifying itself as version 51, but this self-ID is sometimes inaccurate.

Could you check the Troubleshooting Information page? Either:

  • "3-bar" menu button > "?" button > Troubleshooting Information
  • (menu bar) Help > Troubleshooting Information
  • type or paste about:support in the address bar and press Enter/Return

In the first table on the page, you should find a version row. What number is reported there?

If you do not have 55.0.2 55.0.3 or 52.3.0esr, then you do need to update. Please see: Update Firefox to the latest release.

If you DO have one of those versions, please see this article: How to reset the default user agent on Firefox.

Does that help?

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Επιλεγμένη λύση

Your Firefox is identifying itself as version 51, but this self-ID is sometimes inaccurate.

Could you check the Troubleshooting Information page? Either:

  • "3-bar" menu button > "?" button > Troubleshooting Information
  • (menu bar) Help > Troubleshooting Information
  • type or paste about:support in the address bar and press Enter/Return

In the first table on the page, you should find a version row. What number is reported there?

If you do not have 55.0.2 55.0.3 or 52.3.0esr, then you do need to update. Please see: Update Firefox to the latest release.

If you DO have one of those versions, please see this article: How to reset the default user agent on Firefox.

Does that help?

Τροποποιήθηκε στις από το χρήστη jscher2000 - Support Volunteer

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Thank you,finally resolved this problem!

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Note that Firefox 56 and 52.4.0 have been released.