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Spinning wheel coming out of suspend

  • 5 απαντήσεις
  • 5 έχουν αυτό το πρόβλημα
  • 36 προβολές
  • Τελευταία απάντηση από mrisch

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Hi, I have 53.0.3 (64-bit) for Win 10 on my Surface Pro 2. About every 3rd time I come out of suspend, Firefox freezes and the wheel spins forever. Anyone have experience with this? I never had this problem with 32bit, same plugins.

Hi, I have 53.0.3 (64-bit) for Win 10 on my Surface Pro 2. About every 3rd time I come out of suspend, Firefox freezes and the wheel spins forever. Anyone have experience with this? I never had this problem with 32bit, same plugins.

Όλες οι απαντήσεις (5)

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I reverted to 32-bit, and still have this problem. It leads me to believe that the problem is with version 53.

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You can try to disable hardware acceleration in Firefox.

  • Options/Preferences -> Advanced -> General -> Browsing: "Use hardware acceleration when available"

You need to close and restart Firefox after toggling this setting.

You can check if there is an update for your graphics display driver and check for hardware acceleration related issues.

You can check for issues caused by plugins.

  • set plugins to "Ask to Activate" on the about:addons page ("3-bar" menu button or Tools -> Add-ons -> Plugins)
  • plugins are not affected by Firefox Safe Mode
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I'm now on 54, but have the same problem, even when starting in safe mode. I've turned off widevine - we'll see if that helps.

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Note that Widevine is used to play DRM protected content, so it is only used in that case.

  • Options/Preferences -> Content: Play DRM
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Any other ideas? disabling that plugin didn't help, safe mode didn't help. Cache/Cookie clear didn't help. Is there a way to uninstall and reinstall?