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Firefox crashes

  • 8 απαντήσεις
  • 3 έχουν αυτό το πρόβλημα
  • 7 προβολές
  • Τελευταία απάντηση από FredMcD

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Hi my firefox keep crashing every time i open it I tried every solution possible to fix it it keep crashing even when i run it in safe mode I did delete my profile and create new one didn't help I reset the firefox didn't work I delete the hole firefox including the files and install new one didn't work for you information I use MacBook macOS the crash ID is : bp-379f611a-4165-468d-ac7c-a3f911170429 any idea how to fix it please

Hi my firefox keep crashing every time i open it I tried every solution possible to fix it it keep crashing even when i run it in safe mode I did delete my profile and create new one didn't help I reset the firefox didn't work I delete the hole firefox including the files and install new one didn't work for you information I use MacBook macOS the crash ID is : bp-379f611a-4165-468d-ac7c-a3f911170429 any idea how to fix it please

Επιλεγμένη λύση

FredMcD said

Sorry, I don't know macs. I called for more help. Start your Computer in safe mode. Then start Firefox. Try Safe websites. Is the problem still there? http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode Starting Any Computer In Safe Mode; Free Online Encyclopedia

I did run my mac in safe mode when i opened the firefox it works fine then i logged of the safe mode and run the mac as normal and the firefox worked fine without crashing  :) :) thanks for your help mate

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Product Firefox Release Channel release Version 53.0 Build ID 20170413192749 OS OS X 10.12 OS Version 10.12.4 16E195 Build Architecture amd64

bp-379f611a-4165-468d-ac7c-a3f911170429 Signature: TSFNTFont::GetFormat const


Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

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FredMcD said

Product Firefox Release Channel release Version 53.0 Build ID 20170413192749 OS OS X 10.12 OS Version 10.12.4 16E195 Build Architecture amd64 bp-379f611a-4165-468d-ac7c-a3f911170429 Signature: TSFNTFont::GetFormat const

Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

Yes I run it in safe mode few many time it keep crash every time

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Sorry, I don't know macs. I called for more help.

Start your Computer in safe mode. Then start Firefox. Try Safe websites. Is the problem still there?

http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode Starting Any Computer In Safe Mode; Free Online Encyclopedia

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And please post the crash numbers when in Safe Mode.

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Επιλεγμένη λύση

FredMcD said

Sorry, I don't know macs. I called for more help. Start your Computer in safe mode. Then start Firefox. Try Safe websites. Is the problem still there? http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode Starting Any Computer In Safe Mode; Free Online Encyclopedia

I did run my mac in safe mode when i opened the firefox it works fine then i logged of the safe mode and run the mac as normal and the firefox worked fine without crashing  :) :) thanks for your help mate

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thanks for your help guys I fix it

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It might have been a corrupt file was removed.

Hello,

I am glad to hear that your problem has been resolved. If you haven't already, please select the answer that solves the problem. This will help other users with similar problems find the solution more easily.

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