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firefox will not open any wed pages

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  • Τελευταία απάντηση από FredMcD

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After Firefox update to Ver 50 / 50.1 it will not open any Web pages, sits there with no error message and dose nothing. Chrome, Edge and IE all work. If I refresh Firefox it will work correctly but at the next restart it dose nothing. After reading many help forums I have down load and run the Mozregession tool. this is the result of the last tested build.

app_name: firefox build_date: 2016-12-29 21:58:26.147000 build_file: C:\Users\User\.mozilla\mozregression\persist\79ef93672445--mozilla-central--firefox-53.0a1.en-US.win32.zip build_type: inbound build_url: https://queue.taskcluster.net/v1/task/Bre8MQlMQjCLuH9Xyv--dA/runs/0/artifacts/public%2Fbuild%2Ffirefox-53.0a1.en-US.win32.zip changeset: 79ef936724454728beeeba41fb76a61d02c7c226 pushlog_url: https://hg.mozilla.org/mozilla-central/pushloghtml?fromchange=79ef936724454728beeeba41fb76a61d02c7c226&tochange=6f63f95e28ffc05c0d2f5ef6cd6e05905fe8ea5a repo_name: mozilla-central repo_url: https://hg.mozilla.org/mozilla-central task_id: Bre8MQlMQjCLuH9Xyv--dA

Note the tool stoped here. 2016-12-31T16:28:04: INFO : [GPU 6360] WARNING: pipe error: 109: file c:/builds/moz2_slave/m-cen-w32-00000000000000000000/build/src/ipc/chromium/src/chrome/common/ipc_channel_win.cc, line 346 2016-12-31T16:29:05: INFO : [Child 7168] WARNING: pipe error: 109: file c:/builds/moz2_slave/m-cen-w32-00000000000000000000/build/src/ipc/chromium/src/chrome/common/ipc_channel_win.cc, line 346 2016-12-31T16:29:06: INFO : [GPU 6360] WARNING: pipe error: 109: file c:/builds/moz2_slave/m-cen-w32-00000000000000000000/build/src/ipc/chromium/src/chrome/common/ipc_channel_win.cc, line 346 2016-12-31T16:29:06: INFO : 2016-12-31T16:29:06: INFO : ###!!! [Child][MessageChannel::SendAndWait] Error: Channel error: cannot send/recv 2016-12-31T16:29:06: INFO : 2016-12-31T16:29:08: INFO : Narrowed inbound regression window from [111f1171, 6f63f95e] (3 revisions) to [79ef9367, 6f63f95e] (2 revisions) (~1 steps left) 2016-12-31T16:29:08: DEBUG : Starting merge handling... 2016-12-31T16:29:08: DEBUG : Using url: https://hg.mozilla.org/mozilla-central/json-pushes?changeset=6f63f95e28ffc05c0d2f5ef6cd6e05905fe8ea5a&full=1 2016-12-31T16:29:09: DEBUG : Found commit message: Merge autoland to m-c, a=merge

MozReview-Commit-ID: HjPVSrennPL

2016-12-31T16:29:09: DEBUG : This is a merge from autoland 2016-12-31T16:29:09: DEBUG : Got exception 2016-12-31T16:29:48: INFO : Stopped

Επιλεγμένη λύση

After many hours trying to get FireFox to work, I have finally had succeed. I uninstall FireFox, then deleted all left over files from “Programfiles/Mozilla firefox. Then reinstall firefox and waited to it update plugins.

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All Replies (5)

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Some problems occur when your Internet security program was set to trust the previous version of Firefox, but no longer recognizes your updated version as trusted. Now how to fix the problem: To allow Firefox to connect to the Internet again;

  • Make sure your Internet security software is up-to-date (i.e. you are running the latest version).
  • Remove Firefox from your program's list of trusted or recognized programs. For detailed instructions, see

Configure firewalls so that Firefox can access the Internet. {web link}

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Thanks for your reply. both of the above items I have tried a number of times without success. Have also tried the following:- Rolling back to Ver 49. New clean install. Starting with addons disabled. Starting in safe mode. Disabling ivp 6.

The only way I can make it work is to refresh Firefox, but it fails at the next start.

Τροποποιήθηκε στις από το χρήστη User-for-years

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Start your Computer in safe mode with networking. Then start Firefox. Try Safe websites. Is the problem still there?

Starting The Computer In Safe Mode;
Free Online Encyclopedia

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Επιλεγμένη λύση

After many hours trying to get FireFox to work, I have finally had succeed. I uninstall FireFox, then deleted all left over files from “Programfiles/Mozilla firefox. Then reinstall firefox and waited to it update plugins.

Τροποποιήθηκε στις από το χρήστη User-for-years

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That was very good work. Well done.