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remove unwanted menu bar

  • 6 απαντήσεις
  • 1 έχει αυτό το πρόβλημα
  • 10 προβολές
  • Τελευταία απάντηση από pocketlady

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I clicked on a free Galaxy map offer and a new menu bar appeared. I don't want my screen cluttered up with a menu bar that has been imposed on me.

Επιλεγμένη λύση

hello, this sounds like a problem possibly caused by adware on your pc.

  1. please go to the firefox menu ≡ > addons > extensions & remove any suspicious entries (toolbars, things that you have not installed intentionally, don't know what purpose they serve, etc).
  2. also go to the windows control panel / programs and remove all toolbars or potentially unwanted software from there.
  3. finally, run a full scan of your system with different security tools like the free version of malwarebytes & adwcleaner, which are specialised in adware and browser hijackers.

Remove a toolbar that has taken over your Firefox search or home page Troubleshoot Firefox issues caused by malware

Ανάγνωση απάντησης σε πλαίσιο 👍 2

Όλες οι απαντήσεις (6)

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Επιλεγμένη λύση

hello, this sounds like a problem possibly caused by adware on your pc.

  1. please go to the firefox menu ≡ > addons > extensions & remove any suspicious entries (toolbars, things that you have not installed intentionally, don't know what purpose they serve, etc).
  2. also go to the windows control panel / programs and remove all toolbars or potentially unwanted software from there.
  3. finally, run a full scan of your system with different security tools like the free version of malwarebytes & adwcleaner, which are specialised in adware and browser hijackers.

Remove a toolbar that has taken over your Firefox search or home page Troubleshoot Firefox issues caused by malware

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Found this on a web search

How to Remove MapsGalaxy Virus for Good – Manual http://blog.teesupport.com/how-to-remove-mapsgalaxy-virus-for-good-manual-removal/

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The first paragraph "#please go to the firefox menu ≡ > addons > extensions & remove ..." seems to have solved the problem. The second para: I could not find any suspicious software. Third para: I will run malwarebytes. Thanks George

philipp said

hello, this sounds like a problem possibly caused by adware on your pc.
  1. please go to the firefox menu ≡ > addons > extensions & remove any suspicious entries (toolbars, things that you have not installed intentionally, don't know what purpose they serve, etc).
  2. also go to the windows control panel / programs and remove all toolbars or potentially unwanted software from there.
  3. finally, run a full scan of your system with different security tools like the free version of malwarebytes & adwcleaner, which are specialised in adware and browser hijackers.
Remove a toolbar that has taken over your Firefox search or home page Troubleshoot Firefox issues caused by malware
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I can't find the menu bar

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Press the Alt or F10 key bring up the tool bar

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I got it. Thanks