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"Printer Error" on Macbook
A couple of weeks ago, I could no longer print using Firefox on a Macbook Air. Whenever I tried to print a web page, I get the error message "Print Preview Error, An error occurred while printing." After clicking on that message, I receive another error message "Printer Error, An error occurred while printing."
I loaded an add-on for Print Preview. Well, that "Print Preview Error" message disappeared, but the "Printer Error" message remained.
I bought a new printer, but the problem remained. I tried Safari, and the web page printed fine.
I created a different user account on the computer, and the web page printed fine using Firefox. Hmmm.
I called Apple Tech Support, and they had me clean up some printer files on the account, but that didn't fix the problem.
Per the Mozilla Support website, I reset the print_printer in config:about, but the problem remains.
I guess my next step will be to delete Firefox and reinstall it. Would that be your recommendation?
Thanks for any help.
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Update to Firefox 47 which was released yesterday.
Thanks. I'll do that next week when I return.