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Is there an issue with Firefox on Linux, I have no connectivity since yesterday morning I live in west midlands uk

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  • Τελευταία απάντηση από pepein

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I am connected to the net, I can access Firefox in XP. I have no connectivity to Firefox on Linux Mint 15 on both my laptop and PC. Both work fine on XP connecting to Firefox. I have had numerous cases of Linux dropping out over the last few months.

Επιλεγμένη λύση

Hi John, Thanks again for getting back to me. Shortly after my last post I put my PC on and it went into Mozilla with no issues at all. I assume that the Linux website has been brought up again by the administartors that operate Lynux. I am not really sure but everything seems back to normal now. Thanks

Andy

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I thought I had replied to this, guess I closed down before it sent.

OK here in UK and using a Mint Live Memory stick.

I do note their MINT news

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The belated initial post


Hi pepein, I am not sure this is going to turn out to be a Firefox support issue.

I see not particular reason why you should have a problem just in Mint. I am using Linux myself right now from the UK, but not Mint.

IIRC Mint's site and downloads were hacked recently.

You could have a problem with Mint itself, or may be trying to use their site. Have you tried with an alternative browser from Mint ?

What error messages are you getting ? What exactly does or does not happen ?

I will try later from at least a live dvd/memory stick Mint and check that works.


Not sure who added the escalate tag without commenting ? It was not me, but I will leave the Tag.

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Hi John 99 Thank you for your response to my post.

When I try to go into Firefox on Linux I get the following message:

UNABLE TO CONNECT

FIREFOX CAN'T ESTABLISH A CONNECTION TO THE SERVER AT www.linuxmint.com.

There is then the usual 3 bullet points suggesting what may be the cause of the problem.

I installed this copy of Linux Mint 15 sometime ago from a known good disc. Until Sunday the 20th February 2016 it had worked fine, connecting to Firefox every time with no problem.

As you suggested I tried another browser (Yahoo) on Linux and this worked fine. I have now made this my default browser on Linux and now I can get onto the Internet with no problem. I still have the problem on my PC, well I did the last time I looked.

Thanks again for your help and advice.

Andy Chamberlain

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Hi Andy, Try other sites, our support.mozilla.org for example do they work ?

If it is just linux.mint.com (and that works for me as you can see from my first post) then try clearing the cookies and reloading using keyboard shortcut Ctl + F5

On Windows systems especially after an upgrade of Firefox that sort of error is often related to security software not recognising the new browser

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Επιλεγμένη λύση

Hi John, Thanks again for getting back to me. Shortly after my last post I put my PC on and it went into Mozilla with no issues at all. I assume that the Linux website has been brought up again by the administartors that operate Lynux. I am not really sure but everything seems back to normal now. Thanks

Andy

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Great, I will mark your answer the solution

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Hi John Ok on that, at least everything is online now. Maybe if I had thought about it a bit more I could have avoided bothering you. Thanks again for your help

Best regards

Andy