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Website doesn't work properly
Hi, I have a website that I use to generate different reports for work. In it I have to click on a calendar button to set the starting and ending date. In IE9 it opens a small window, I select the dates and it puts them in the form. In Firefox 38.0 it opens another tab and when I click on the date I want it just sits there and nothing happens. It will not enter the date in the form. There is no way to manually enter a date - you have to use the button. I tried using Fire IE DLL 18.104.22.168 and that doesn't help either. Anyone have any ideas?
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Can you please give the address of the website?
Also, if you go to the general section of the firefox preferences (type about:preferences#general in the address bar), and uncheck the "open new windows in a new tab instead" option, does it work correctly?
Normally if a pop-up window has a specified size, it will not be diverted to a tab. However, there is a setting to force diversion. Could you check whether you have that set and, if so, go ahead and switch it back? Here's how:
(1) In a new tab, type or paste about:config in the address bar and press Enter. Click the button promising to be careful.
(2) In the search box above the list, type or paste link.o and pause while the list is filtered
(3) In this case, check out setting (B) to two. The others are here for future reference:
3 = divert new window to a new tab (default) (checked*) 2 = allow link to open a new window (unchecked*) 1 = force new window into same tab
* First checkbox in Options > Tabs (Firefox 38: Options > General)
(B) browser.link.open_newwindow.restriction - for links in Firefox tabs
0 = apply the setting under (A) to ALL new windows (even script windows) 2 = apply the setting under (A) to normal windows, but NOT to script windows with features (default) 1 = override the setting under (A) and always use new windows
(C) browser.link.open_newwindow.override.external - for links in other programs
-1 = apply the setting under (A) to external links (default) 3 = open external links in a new tab in the last active window 2 = open external links in a new window 1 = open external links in the last active tab replacing the current page
Τροποποιήθηκε στις από το χρήστη jscher2000
Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.
- Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
- Do NOT click the Reset button on the Safe Mode start window
Did this ever work in Firefox?
Note that Firefox doesn't support the date and time input elements. See Browser compatibility:
When I go to about:config and search link.o these are my settings. Which ones should I change? browser.link.open_newwindow 3 browser.link.open_newwindow.disabled_in_fullscreen false browser.link.open_newwindow.override.external -1 browser.link.open_newwindow.restriction 2 services.sync.prefs.sync.browser.link.open_newwindow true
What value should I put in each of these? Thanks
Those default settings should work if the date entry window is set to a specific size (you mentioned it was a small window in IE9). As temporary workaround, you could try changing browser.link.open_newwindow to 2, which stops Firefox from diverting new windows to tabs instead to see whether that resolves the issue.
Let me rewind for a moment. In IE, are you getting a truly separate window or is the pop-up actually an overlay in the same tab?
If it is truly a separate window, could you try disabling the "Adblock Plus Pop-up Addon" in case it is responsible for diverting the new window to a tab? You can do that on the Add-ons page. Either:
- "3-bar" menu button (or Tools menu) > Add-ons
In the left column, click Extensions. Then you should be able to find it on the right side.
Try to set browser.link.open_newwindow.restriction to 1
Also, see if there are any errors.
Open the popup window, click around, do some things you would expect to work but don't, and then right-click and choose "inspect element". Click on the "console" tab, and copy and paste (or take a screenshot of) the messages you see there.
It's difficult to suggest "hacks" without hands-on access to the site...
As a general test, do you still have to use the two-step method if you turn off tabbed browsing? In other words, uncheck the box for "Open new windows in a new tab instead" in Options>General (or in the "old" Options dialog, Options>Tabs).