Αναζήτηση υποστήριξης

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

how do I get rid of the chinese characters at the top of the screen?

  • 2 απαντήσεις
  • 1 έχει αυτό το πρόβλημα
  • 264 προβολές
  • Τελευταία απάντηση από mscastel

more options

I have seen several responses to this situation, none of them seem to be definitive directions on how to resolve the problem. Is there a step by step process to take to get rid of the problem?

Επιλεγμένη λύση

hello, this is a displaying flaw caused by the mcafee site advisor extension - please try to disable or remove that in case you have it present until there is an update by mcafee that can fix the problem.

http://service.mcafee.com/faqdocument.aspx?id=TS100162 https://community.mcafee.com/thread/76071

Ανάγνωση απάντησης σε πλαίσιο 👍 0

Όλες οι απαντήσεις (2)

more options

Επιλεγμένη λύση

hello, this is a displaying flaw caused by the mcafee site advisor extension - please try to disable or remove that in case you have it present until there is an update by mcafee that can fix the problem.

http://service.mcafee.com/faqdocument.aspx?id=TS100162 https://community.mcafee.com/thread/76071

more options

Thank you! The outline of the steps to take was just what I needed.