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I am having trouble installing the updated version of Firefox on system.

  • 5 απαντήσεις
  • 1 έχει αυτό το πρόβλημα
  • 289 προβολές
  • Τελευταία απάντηση από FFV1607

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I am running Firefox 33.1 & I am getting a message advising "Update failed."

When I attempt to download the latest version, it hangs (for as long as 8 to 10+ hours) and does nothing.

Following a system failure, I was able to recover my Favorites (from a back up that I had (prior to the system crash.))

Επιλεγμένη λύση

Do you still have crashes that involve this file in the crashing thread?

Were you able to download the full Firefox installer and update to the current release?

Ανάγνωση απάντησης σε πλαίσιο 👍 1

Όλες οι απαντήσεις (5)

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Some added toolbar and anti-virus add-ons are known to cause Firefox issues. Disable All of them.


Download Firefox Full Installer For All languages And Systems {web link} Save the file. Then;

Using your file browser, open the Programs folder on your computer.

Windows: C:\Program Files C:\Program Files (x86) Mac: Open the "Applications" folder. Linux: Check your user manual.

Look for, and rename any Mozilla and Firefox folders by adding .old to them.

Now run the full installer. If all goes well, remove the OLD folders when you are done.

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You appear to have some crashes a while back with lavasofttcpservice.dll involved.

[01]: bp-4269bbe5-63b8-4e90-a707-a811f2141220 Dec 20, 2014 [02]: bp-6fa32018-4abd-478e-a0e0-559822141220 Dec 20, 2014 [03]: bp-fdda59f3-9ffb-4962-a201-b63292141219 Dec 19, 2014 [04]: bp-0d3320fa-37ca-42e9-80eb-154a82141219 Dec 19, 2014 [05]: bp-8dc37140-2a70-41c0-a86f-285072141218 Dec 18, 2014

Τροποποιήθηκε στις από το χρήστη cor-el

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cor-el: What are you recommending?

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Επιλεγμένη λύση

Do you still have crashes that involve this file in the crashing thread?

Were you able to download the full Firefox installer and update to the current release?

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This worked!

I am not sure what you are looking for with regards t the Crash Reports.

richard