Thunderbird Community Forum

I think I've tried everything to figure out why Thunderbird will not send emails.

Yes there was an update the last week of May to version 140.11.1esr (64-bit).

Yes the incoming and outgoing mail server info gibes with my ISP (Shaw) - added pix

Yes have done the necessary adjustments to Windows Defender and Firewall.

Yes I have increased mail.news.tcptimeout because occasionally have received message that "Outgoing server

• SMTP" mail.shaw.ca timed out. Try again. Yes I have indeed tried again.

Yes I have called Shaw and they will not offer any suggestions because TB is a third-party.

What's left to try? A version reversion? Thunderbird has been so stable for so long. I even considered Betterbird but it uses the same profile so............

Thanks.

I was hacked on 8th and received no emails until 11th. I think there may have been a couple of important emails but I can't find a way to retrieve them. Can you help please.

I've been using Thunderbird for years but suddenly as of yesterday it's stopped receiving messages. First it told me my password was incorrect. Ever since then when I try to click "Get Messages," it simply has no response at all. Nothing happens. I went into my Thunderbird password settings, and upon seeing that the incoming-message password had for some reason reverted to an old, obsolete password, I corrected it and saved the correct one. I've checked several times and the passwords are correctly saved now. But this did not fix the problem. When I click "Get Messages," nothing happens. My Thunderbird is connected to my Earthlink account, which is working fine. When I go into Earthlink, I am able to send and receive messages as normal. So the problem is not with Earthlink but with Thunderbird.

In Thunderbird 151.0.1 [64 bit] I get the following error message: Error Inbox - inbox on .....[my email address] "There is not enough disk space to download new messages. Try deleting old mail, emptying the trash folder and compacting your mail folders and then try again." I did all of that, even went into windows disk cleanup to free up more disk space. I get the same error message. I have 3 email accounts in Thunderbird, only one account has this problem. When I use Outlook express I do not get any error messages but I do get a malicious email that AVG intercepts. So how can I purge bad email from Thunderbird ? Or what else may be going on and what else could I try ? I have deleted all old emails, in Thunderbird, I routinely delete old emails. Thanks alot Sam

My email provider provides "Disposable Email Addresses" - aliases which still direct mail to my inbox but don't expose my primary email to any web sites etc. I provide them to. It's very handy for registering for mailing lists, product vendors etc. since if one gets leaked, it's no big deal. I can drop the email again, but at least I know who was responsible for leaking it (I still get spam to my old Myspace account). My problem is that I'll occasionally have a need to reply such an email, and by default my From: address is my primary email address, not the one in the To: header. This is confusing to the recipient (since it's from some unknown email) and also exposes my email unintentionally. Is there any way to configure Thunderbird to always reply using the To: address? If there are multiple To: or CC: addresses, it could perhaps be specified with a wildcard matching any of my aliases. I can do it with Identities, I know, but I have to set that up before replying and I frequently forget.

Hi, I can receive emails (via satellite internet) but not send. I logged on to my email provider and I can send emails from there but not from here. any ideas?????

This is the error message I get when trying to download email

Unable to write the email to the mailbox. Make sure the file system allows you write privileges, and you have enough disk space to copy the mailbox.

All my other emails work fine, same computer same "Local Folder"

This just all the sudden started happening for my charter email account, I haven't changed any settings, the font turned red and can't receive the emails. I have mail washer and see the emails, they not from anyone shady. got a couple screen shots. Thanks

When left clicking the "get messages" button, nothing happens, no synchronization or status bar of importing shows up. The only way I can synchronize mail is to right click and select "get all new messages". Is it intended to be this way?

When I try to send an email via Thunderbird using my email account it errors out with a smpt error. I went in and deleted all the passwords (like it said online) to force a screen to pop up. Then I closed Thunderbird and restarted it with no success.

My Yahoo account on Thunderbird sees no email found.

My eMail Providers: Yahoo, AOL, Gmail.

AOL and Gmail(2 accounts) work fine. Only Yahoo doesn't respond. As you can see in the attached screen shot, it shows a "No Messages Found" message.

I have tried everything listed in the support page.

I'm sure it is something simple but I can't see it.

Hi I am Unable to send e-mails (only receive) after adding a 3rd account to my thunderbird, a microsoft e-mail (the other 2 are gmx and my old work e-mail). This is my private laptop. I tried tons of troubleshootings incl. deleting passwords, triple checking all settings (they are all correct), but I always get a pop up with "Login to server smtp.office365.com with username ... failed" when trying to send an e-mail. When I click on enter new password it just tries to send the e-mail again, which fails, so unable to enter anything.

Hello, I face a problem with my email provider. I received an email and I can see 2 dates-hours in the emails platform of my provider (coprmail Cosmote, Athens, Greece). Specifically, 111:24 am and 12:06 pm. In Thunderbird, for the same email account, the column Date shows the value 12:06 pm. This caused other problem. In search I made, in the emails platform of my provider, for the same email, I have 11:24 am and in the preview window of the body of the email shows 12:06 pm. In my question to the provider, why this happened, I received the answer that the message received at their email server at 11:24 am, and the other date, 12:06 pm is the hour that the sender sent the email. I can understand that the PC of the sender could had wrong date+hour, but what is happend with thunderbird? So, my question to the community is: In the table list of emails in Thunderbird, the column Date what does it mean? I am waiting for receiving your reply. Yours sincerely Panagiotis Sousounis Region Of Attica Athens Greece

Hi

I have set up Thunderbird with a Zimbra mail serveur (Zimbra serveur 10.1.10_GA_4785) using the EWS new feature of Thunderbird.

I can setup the EWS account. The test of the secured connection to the server is returned valid. But in the mailbox, the list of folder is empty, and I see no email. Interestingly, I can successfully send email from this thunderbird using the exchange server as sending server.

To resume, no emails are received, but sending emails works.

So, I check the request to the exchange server when starting a synchronization : Here the result : Request : <soap:Envelope xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/" xmlns:t="http://schemas.microsoft.com/exchange/services/2006/types"><soap:Header><t:RequestServerVersion Version="Exchange2010_SP2"/></soap:Header><soap:Body><GetFolder xmlns="http://schemas.microsoft.com/exchange/services/2006/messages"><FolderShape><t:BaseShape>IdOnly</t:BaseShape></FolderShape><FolderIds><t:DistinguishedFolderId Id="msgfolderroot"/><t:DistinguishedFolderId Id="inbox"/><t:DistinguishedFolderId Id="deleteditems"/><t:DistinguishedFolderId Id="drafts"/><t:DistinguishedFolderId Id="outbox"/><t:DistinguishedFolderId Id="sentitems"/><t:DistinguishedFolderId Id="junkemail"/><t:DistinguishedFolderId Id="archive"/></FolderIds></GetFolder></soap:Body></soap:Envelope>

Response <soap:Envelope xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/"><soap:Header><ns2:ServerVersionInfo xmlns:ns2="http://schemas.microsoft.com/exchange/services/2006/types" xmlns="http://schemas.microsoft.com/exchange/services/2006/messages" MajorVersion="14" MinorVersion="3" MajorBuildNumber="158" MinorBuildNumber="11" Version="Exchange2010_SP2"/></soap:Header><soap:Body><GetFolderResponse xmlns:ns2="http://schemas.microsoft.com/exchange/services/2006/types" xmlns="http://schemas.microsoft.com/exchange/services/2006/messages"><ResponseMessages><GetFolderResponseMessage ResponseClass="Error"><MessageText>Cannot invoke "com.microsoft.schemas.exchange.services._2006.types.DistinguishedFolderIdNameType.value()" because the return value of "com.microsoft.schemas.exchange.services._2006.types.DistinguishedFolderIdType.getId()" is null</MessageText></GetFolderResponseMessage></ResponseMessages></GetFolderResponse></soap:Body></soap:Envelope>

The parameters ( domain replaced by *** for privacy) mail.ews.server_versions : {"https://zimbra.*******.com/ews/Exchange.asmx":"Exchange2010_SP2"} mail.outgoingserver.ews1.auth_method : 3 mail.outgoingserver.ews1.ews_url : https://zimbra.*******.com/ews/Exchange.asmx mail.outgoingserver.ews1.key : ews1 mail.root.ews-rel : [ProfD]Mail mail.server.server4.ews_url : https://zimbra.******.com/ews/Exchange.asmx mail.smtpserver.ews1.type : ews

Anyone successfully used the new EWS feature with Zimbra server ?

PS : I confirm the EWS connection with the Zimbra serveur by successfully using EWS on Outlook for android.

My email seems to be blocked, I don't have mobile.charter.net Message says it doesn't come from a trusted source.. I've used [edited email from public] @charter.net for over 5 years with no problem.

I have a desktop that is windows 10. I use Mozilla for four email accounts, 3 of my accounts work fine. My problem is with TWC. Emails sent/forward and cant save drafts often fail. When I sign into spectrum webmail, my Mozilla TWC account works again for a while. This started about 2 weeks ago. I'm using version firefox version 151.0.2. I've eliminated Spectrum as being the issue and all my settings are correct. Thoughts?

I have numerous Ionos email addresses. No problem seeing all received emails in Thunderbird app on my Windows PC. But Android app does not show some emails, despite synchronising numerous times. Problem is often with emails not showing in the unified inbox on the Android app. Also a problem with sent emails not showing. Today I looked for an email I had sent four days ago, and it was not in my Android sent folder. Synchronised, still not there. Synchronised again, still not there. Went online to Ionos and opened the sent email. Synchronised Android Thunderbird again and then it appeared. Why can't Anroid Thunderbird see certain emails? Problem seems to be especially bad with emails I have previously opened in Thunderbird on my Windows PC. Doing so seems to make the emails invisible to Android Thunderbird.

I received a spam message this morning that had a "Disposition-Notification-To" (aka Read Receipt) line that had MY email address on it. I honestly don't know why a spammer would do this - but that's not the issue. I have Read Receipts disabled, but Thunderbird generated an email (to me) and sent it to my mail host. This seems like a bug. Even if the Read Receipt has my email address on it (making it mostly harmless), Thunderbird shouldn't have generated the message. Or am I missing something? Thanks.